Access Coordinator

INTEGRIS Health; Grove (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

INTEGRIS Health Grove Hospital is seeking a Nighttime Access Coordinator for Patient Registration in Grove, OK. The role handles patient registrations into the ADT system, verifies insurance, and maintains confidentiality with strong customer service skills.

Responsibilities include collecting payments, obtaining signatures, arranging guarantor payments, and explaining the billing process. Reports to Access Supervisor/Manager and may have added physical or safety requirements.

Qualifications

• Experience in a health care setting is preferred.
• Interpersonal communication skills are required.
• Complete EMTALA training and HIPAA training within 1 month of hire date.
• Proficiency with basic computer software (Excel, Word, Outlook, Internet).

Responsibilities

• Collects cash, checks and credit card payments for deposits, co-pays and deductibles.
• Obtains all required signatures for admission and authorization; explains Medicare Secondary Payer Questionnaire.
• Establishes financial arrangements with guarantor when necessary.
• Registers patients into the ADT system or current computer programs; enters benefit and pre-certification information.
• Maintains pre-collect in accordance with Productivity Requirement guidelines.
• Explains the billing process to customers.
• Balances cash drawer and credit card batches; passes receipts to Accounting for daily deposits.
• Orders tests using Order Entry and paper requisitions.
• Works Switchboard as needed.

Skills

Interpersonal communication skills

EMTALA training

HIPAA training

Experience in healthcare setting

Excel

Word

Outlook

Internet

Tools

Excel

Word

Outlook

Internet

Job description

Job Description

Join our team as a Nighttime, Full-Time, Access Coordinator, at INTEGRIS Health Grove Hospital Patient Registration, in Grove, OK.

Job Description

Join our team as a Nighttime, Full-Time, Access Coordinator, at INTEGRIS Health Grove Hospital Patient Registration, in Grove, OK.

The Access Coordinator accurately registers all patients into the ADT System or the facility's current computer programs, verifies insurance benefits, and maintains confidentiality and dignity of each patient as an individual. Maintains established guidelines regarding productivity. Requires excellent customer service skills.

Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

Responsibilities

• Collects cash, checks and credit card payments for deposits, co-pays and deductibles.
• Obtains all required signatures for admission and authorization. Provides explanation for Medicare Secondary Payer Questionnaire.
• Establishes financial arrangements with guarantor when necessary.
• Registers all patients into the ADT System, or the facility's current computer programs. Obtains benefit and pre-certification information and enters information into the billing system.
• Maintains pre-collect in accordance with Productivity Requirement guidelines.
• Explains the billing process to customers.
• Balances cash drawer and all credit card batches daily. Passes receipts and money to Accounting Department for daily deposits.
• Orders tests through the use of Order Entry and paper requisitions.
• Works Switchboard as needed.

Reports to the Access Supervisor and Access Manager.

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Job includes exposure with hazardous chemicals and biohazards, such as copier toner. Job includes contacts with electrical sources/power cords daily. Job includes contact with patients having infectious diseases daily. Hazards are minimal if universal safety precautions are utilized.

Qualifications

• Experience in a health care setting preferred.
• Interpersonal communication skills.
• Knowledge of the following computer software: Excel, Word, Outlook and the Internet.
• Complete EMTALA training and HIPAA training within 1 months of hire date.

INTEGRIS Health is an Equal Opportunity Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

About Us

Get to Know Your Team

• INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
• Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
• Take the first step toward growing your career by joining us.