Access Control Technician

FlyLock Security Solutions - Denver; Centennial (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company car

Dental insurance

Health insurance

Paid time off

Job summary

A local security service provider in Centennial, CO, is looking for an Access Control Technician. This role involves inspecting, installing, and servicing various access and video systems. Candidates should have a minimum of 2 years of experience in the security field, strong technical troubleshooting skills, and a commitment to customer service. The position offers flexible work options and a range of benefits including health insurance and paid time off.

Qualifications

• Minimum of 2 years experience in technical hands-on field in security solutions.
• Ability to inspect, install, and service commercial access systems.
• Experience with advanced troubleshooting of access and video systems.

Responsibilities

• Inspect and service access and video systems for clients.
• Instruct customers on operation of systems.
• Lead projects from initial walkthrough to final sign-off.

Skills

Technical troubleshooting

Customer service

Relationship building

Project management

Tools

Avigilon ACM

HID

Exacq

Netgear

Job description

Benefits

• 401(k)
• Bonus based on performance
• Company car
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off

Job Title: Access Control Technician  Reports To: General Manager or Franchise Owner

Key Responsibilities

• Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.
• Inspects, installs, and services all basic and complex commercial and residential access and video systems.
• Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
• Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
• Respond to customer questions and requests.
• Recommend corrective services to adjust customer complaints.
• Diffuses difficult and complex customer issues.
• Builds and maintains working relations with the sales staff.
• Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork.
• Performs site visits with sales consultants for existing or potential clients.
• Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service.
• Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
• Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
• Other duties as required by management.

Nice to Have

• Experience with systems mentioned below is useful but not all required.
• Access Control - Avigilon ACM, Linear Emerge3 &50P, S2, Lenel Kantech, Honeywell WinPak, DSX, Maxxess Access, AMAG Symmetry, Keyscan System7, Brivo, OpenPath
• Credentials and Biometrics - HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Identity, NEDAP, TRES443/900 Long Range Readers, Object Detection
• CCTV - Exacq, Avigilon, Axis, Arecont, ACTi, Pelco, HikVision, Dahua, LPR
• Lock Hardware - HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
• Networks - Netgear, D-Link, Ubiquiti, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
• Wireless - Ubiquiti, Firetide, Fluid Mesh

Physical Requirements

• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Withstand external weather conditions year-round.
• Flexible work from home options available.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FlyLock Security Solutions Corporate.