Access Control Technician

ComForCare Home Care; Oakland (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive wages

Tools provided

Uniforms provided

Company vehicle

Paid training

Flexibility

Career advancement opportunities

Growing industry

Company car

Dental insurance

Health insurance

Paid time off

Job summary

Flylock Security Solutions Oakland is seeking an Access Control Technician to join our growing team. You will inspect, install, configure, and service access and video systems for commercial and residential clients, applying a hands-on technical mindset.

You will lead projects on site, coordinate with sales, and guide technicians while ensuring quality and timelines. Strong knowledge of access control devices and vendor systems is required.

Qualifications

• Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.
• Inspects, installs, and services all basic and complex commercial and residential access and video systems.
• Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
• Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
• Respond to customer questions and requests.

Responsibilities

• Lead projects from first walk-through to final sign-off and hand-offs to service.
• Maintain accurate records of inspections, service calls and troubleshooting.
• Act as onsite project lead to meet timelines and oversee technicians and apprentices.
• Collaborate with sales to define scope of add-ons and change orders and secure customer approval.

Skills

Access control

Security solutions

Technical hands-on

Team collaboration

Tools

Avigilon ACM

Linear Emerge3

S2

Lenel Kantech

Honeywell WinPak

DSX

Maxxess Access

AMAG Symmetry

Keyscan System7

Brivo

OpenPath

Job description

Benefits

• Competitive Wages
• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Career Advancement Opportunities
• Growing Industry
• Company car
• Dental insurance
• Health insurance
• Paid time off

Access Control Technician

Reports To: General Manager or Franchise Owner

Key Areas of Responsibility

The Access Control Technician position is an integral part of Flylock Security Solutions Oakland and is key to the growth of the company. All Access Control Technicians must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Access Control Technician position is a hands‑on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

Requirements/Responsibilities

• Minimum of 2 years experience in technical hands‑on field experience in security solutions, access control, door hardware, and other skilled trades.
• Inspects, installs, and services all basic and complex commercial and residential access and video systems.
• Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
• Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
• Respond to customer questions and requests.
• Recommend corrective services to adjust customer complaints.
• Diffuses difficult and complex customer issues.
• Builds and maintains working relations with the sales staff.
• Defines the scope of add‑ons and change orders, seeks customer approval, and writes up paperwork.
• Performs site visits with sales consultants for existing or potential clients.
• Takes responsibility for the project from first walk‑through to final sign‑off and hand‑offs to service.
• Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
• Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
• Other duties as required by management.

Nice to Have

• Experience with systems mentioned below is useful but not all required.
  • Access Control - Avigilon ACM, Linear Emerge3 &50P, S2, Lenel Kantech, Honeywell WinPak, DSX, Maxxess Access, AMAG Symetry, Keyscan System7, Brivo, OpenPath
  • Credentials and Biometrics - HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Indenity, NEDAP, TRES443/900 Long Range Readers, Object Detection
  • CCTV - Exacq, Avigilon , Axis, Arecont, ACTi, Pelco, HikVision, Dahua, LPR
  • Lock Hardware HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
  • Networks - Netgear, Dlink , Ubiquit, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
  • Wireless- Ubiquiti, Firetide, Fluid Mesh

Physical Requirements

• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Withstand external weather conditions year-round.