Access Control Technician

FlyLock Security Solutions; Washington (District of Columbia); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Wages

Tools Provided

Uniforms Provided

Company Vehicle

Paid Training

Flexibility

Career Advancement Opportunities

Growing Industry

Job summary

FlyLock Security Solutions is seeking an Access Control Technician to join our team in Washington, DC. This role involves installing and servicing access control and video systems, requiring a minimum of 2 years of experience in the field.

The ideal candidate will have locksmithing knowledge and the ability to troubleshoot complex systems. We offer competitive wages, tools, and opportunities for career advancement.

Qualifications

• Minimum of 2 years of technical hands-on field experience in security solutions.
• Ability to work well in a high-paced working environment.
• Fluent in English.

Responsibilities

• Inspect, install, and service all access and video systems.
• Perform troubleshooting and repair functions for access control systems.
• Instruct customers in operation of access and video systems.

Skills

Technical hands-on field experience

Locksmithing knowledge

Troubleshooting

Customer service

Tools

Access Control Systems

CCTV Systems

Lock Hardware

Job description

Benefits

• Competitive Wages
• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Career Advancement Opportunities
• Growing Industry

Job Title

Access Control Technician

Reports To

General Manager or Franchise Owner

Key Areas of Responsibility

The Access Control Technician position is an integral part of FlyLock Security Solutions - Herndon and is key to the growth of the company. All Access Control Technicians must have the ability to work well in a high‑paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Access Control Technician position is a hands‑on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

Requirements / Responsibilities

• Minimum of 2 years of technical hands‑on field experience in security solutions, access control, door hardware, and other skilled trades.
• Inspects, installs, and services all basic and complex commercial and residential access and video systems.
• Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
• Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
• Respond to customer questions and requests.
• Recommend corrective services to adjust customer complaints.
• Diffuse difficult and complex customer issues.
• Builds and maintains working relations with the sales staff.
• Defines the scope of add‑ons and change orders, seeks customer approval, and writes up paperwork.
• Performs site visits with sales consultants for existing or potential clients.
• Takes responsibility for the project from first walk‑through to final sign‑off and hand‑offs to service.
• Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
• Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
• Other duties as required by management.

Nice to Have

Experience with systems mentioned below is useful but not all required.

• Access Control - Avigilon ACM, Linear Emerge3 & 50P, S2, Lenel Kantech, Honeywell WinPak, DSX, Maxxess Access, AMAG Symetry, Keyscan System7, Brivo, OpenPath
• Credentials and Biometrics - HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Indenity, NEDAP, TRES443/900 Long Range Readers, Object Detection
• CCTV - Exacq, Avigilon, Axis, Arecont, ACTi, Pelco, HikVision, Dahua, LPR
• Lock Hardware - HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
• Networks - Netgear, Dlink, Ubiquiti, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
• Wireless - Ubiquiti, Firetide, Fluid Mesh

Physical Requirements

• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Ability to withstand external weather conditions year-round.