Access Control Specialist

Bright Minds; Indianapolis (IN); On-site; USD 73,000 - 83,000; Full time

Benefits offered by this job

Vehicle

Gas

Equipment

Fleet Card

Paid Time Off

OT

Job summary

Bright Minds' client seeks an experienced Access Control Specialist and Security Service Technician to support commercial customers throughout the Indianapolis market, including data centers, hospitals, banks, and industrial sites.

You will work with a dedicated team to deliver excellent service, perform access control troubleshooting, programming, system upgrades, and small project work on next‑generation access control, video surveillance, intrusion, and related electronic security systems.

Qualifications

• 3–5 years of experience servicing, integrating, and programming access control systems.
• Experience with Lenel, Genetec, C‑Cure, AMAG, or S2.
• Background diagnosing both equipment and software-related Access Control issues.
• Strong mechanical and electrical aptitude.
• Ability to travel regularly to local jobsites with minimal overnight travel.
• High school diploma, GED, or equivalent experience.

Responsibilities

• Provide access control troubleshooting and maintenance for client systems.
• Program access control systems and perform system upgrades.
• Carry out preventative maintenance and small project work on access control, video surveillance, and intrusion systems.
• Collaborate with customers to schedule service calls and ensure satisfaction.
• Document work performed and communicate findings clearly to clients.

Skills

Customer service

Strong communication

Independent field work

Troubleshooting

Driving

Education

High school diploma or GED

Tools

Lenel

Genetec

C‑Cure

AMAG

S2

Access control programming

Job description

Access Control Specialist (Physical Security Service Technician)

Location: Indianapolis, IN

Job Type: Full-Time / Direct Hire

Compensation: $35.00–$40.00/hour + Vehicle, Gas, Equipment, Fleet Card, PTO, and OT!

Bright Minds' industry leading security integration client is searching for an experienced Access Control Specialist and Security Service Technician to support existing commercial customers throughout the Indianapolis market, including Data Centers, Hospitals, Banks, and industrial environments.

You will work with a fun and dedicated team focused on delivering excellent service, preventative maintenance, access control troubleshooting, programming, system upgrades, and small project work with next generation access control, video surveillance, intrusion, and related electronic security systems.

The ideal candidate is searching for a long and stable career in the physical security industry with great benefits, training, leadership. If you're a strong Access Control troubleshooter who can work independently in the field, communicate well with customers, and program Access Control, we want to hear from you!

Requirements for the Access Control Specialist / Physical Security Technician:

• 3-5 years of experience servicing, integrating, and programming access control systems
• Strong electronic security troubleshooting ability and hands on access control experience with Lenel, Genetec, C Cure, AMAG, or S2
• Background diagnosing both equipment and software-related Access Control issues
• Strong mechanical and electrical aptitude
• Ability to work independently and manage customer-facing service calls
• Strong communication and customer service skills
• Valid driver's license with an acceptable driving record
• Ability to travel regularly to local jobsites with minimal overnight travel
• High school diploma, GED, or equivalent experience