Access Control Officer

College of Pastoral Supervision and Psychotherapy; Pinehurst (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

FirstHealth of the Carolinas seeks an Access Control Officer to oversee all access control, cameras, parking, and related security items across the health system. The role requires planning, implementing, and maintaining security systems in coordination with Public Safety leadership.

The position emphasizes technical surveillance, investigations support, and developing both short- and long-term security plans to promote a safe environment for all facilities.

Qualifications

• Associate degree in a relevant discipline and 5+ years in a comparable public safety role.
• Ability to obtain IAHSS CHSO/CAHSO/CHSS within the established timeframe.
• Experience with access control and camera systems in a healthcare setting.
• Strong planning, coordination, and cross-training capabilities.

Responsibilities

• Oversee access control, camera systems, and parking security operations.
• Develop short- and long-term access control and camera system plans.
• Monitor, test, and maintain patient monitoring systems in sensitive units.
• Lead credential issuance and parking-pass processes for staff and visitors.
• Collaborate with Public Safety leadership and participate in drills and trainings.

Skills

Public safety leadership

Access control management

Video surveillance knowledge

Policy development

Education

Associate degree in relevant discipline

IAHSS certifications CHSO/CAHSO/CHSS

Tools

Video surveillance systems

Job description

Overview

FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare.

The Access Control Officer position is responsible for overseeing all access control, lock and key, camera systems, parking and other related security items for the system. The position will focus on management of all systems to include planning, implementing, and maintaining. The position will work in coordination with the public safety leadership team on developing short- and long-term plans in related areas.

Responsibilities

• Serve as technical surveillance specialist for the FirstHealth Public Safety system.
• Assist with video review request from other parties.
• Assist with internal public safety related investigations.
• Evaluate, develop, and recommend short- and long-term access control plans.
• Evaluate, develop, and recommend short- and long-term camera system plans.
• Proactively monitor camera systems to identify and deter security related incidents.
• Develop physical and technical strategies to promote a safe environment for all FirstHealth facilities.
• Act as subject matter expert for the department in technology related processes and assist in cross training other staff in these areas.
• Attend meetings related to access control, camera systems and other related areas.
• Assist in monitoring, maintenance and testing of patient monitoring systems used in sensitive units, to include behavioral, emergency department, and women’s and children.
• Assist in overseeing public safety department drills including but not limited to fire and codes.
• Lead and develop processes to issue, maintain and monitor employee and other authorized individuals’ credentials.
• Lead and develop processes to issue, maintain and monitor employee and other authorized individuals’ parking passes.
• Lead and manage processes of the company police department as deemed necessary by the Chief of Police.
• Assist with the overall direction of the public safety operations system and perform other duties as deemed necessary by the Director of Public Safety.

Qualifications

Associate degree in relevant discipline. Minimum of 5 years’ experience in a comparable role in a public safety or related field. Ability to obtain within an established timeframe IAHSS (International Association for Healthcare Security and Safety) series of security certifications: CHSO (Certified Healthcare Security Officer), CAHSO (Certified Advanced Healthcare Security Officer), CHSS (Certified Healthcare Security Supervisor). Ability to attend other job-related training as needed to successfully perform the duties required. Significant related experience may be accepted in lieu of education or formal training.