Company Police Officer

FirstHealth of the Carolinas; Pinehurst (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

FirstHealth of the Carolinas in Pinehurst is hiring for a law enforcement role involving patrol duties, control of access in the Emergency Department, and investigation responsibilities. The ideal candidate will possess strong organizational and interpersonal skills and a customer service focus.

The position requires at least a high school diploma and basic law enforcement training. Additionally, candidates must have a valid NC driver’s license and demonstrate a high level of computer literacy.

Qualifications

• Must have strong computer literacy and technical skills.
• Experience in law enforcement preferred or equivalent education.
• Must possess a valid NC driver's license.

Responsibilities

• Patrol facilities and report any unusual conditions.
• Control patient and visitor entry in Emergency Department.
• Assist with transporting and managing mental health patients.
• Investigate traffic accidents and issue citations.
• Prepare detailed records and reports.

Skills

Customer service focus

Interpersonal skills

Organizational skills

Verbal communication

Time management

Technical competency

Education

High school diploma

Basic law enforcement training

Tools

Mobile data terminal software

Two-way radio

Job description

Overview

FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading‑edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15‑county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare.

Responsibilities

• Patrol facilities and property in a police car, on foot, by bicycle or other appropriate means; check doors and windows; examine premises of unoccupied buildings; detect unusual conditions, may maintain surveillance and observation for stolen cars, missing persons, or suspects; report dangerous or defective streets, sidewalks, traffic signals, or other hazardous conditions.
• Fixed Post Functions Emergency Department/Hospital Concourse–Control patient and visitor entry as appropriate into the E.D. Operate metal screening system to prevent weapons or other contraband from entering the patient treatment area. Control the entrance of visitors and employees after hours at designated entrances as well as screens for proper authorization and identification.
• Maintain a working knowledge of emergency codes and FirstHealth Police response procedures. Assist with mental health patient custody issues and assist in both arranging transportation to other facilities as well as escorting patients to units within the FirstHealth system. Control disruptive patients.
• Respond to calls for assistance, complaints, suspicious activity, domestic disputes, loud and disruptive behavior, and other needs; complete calls by determining true nature of the situation and taking whatever legal or persuasive action is warranted.
• Investigate traffic accidents; illegal parking; issue traffic citations; direct traffic and participate in other emergency operation activities.
• Perform investigations of accidents and possible crimes through observation, questioning witnesses, and gathering physical evidence; perform investigative tasks assigned by the Police Sergeant or other senior officer; arrest and process criminal suspects.
• Advise the public on laws and local ordinances; testify in court; execute search warrants; serve papers as needed.
• Regulate and direct vehicular traffic at busy times or when traffic signal malfunctions or accidents require; maintain order at public gatherings.
• Perform bank escorts.
• Operate a two‑way radio to receive instructions and information from or to report information to police headquarters; operate mobile data terminal with a variety of software.
• Prepare detailed records and reports of activities.
• Perform related duties as required.

Qualifications

Graduation from high school and completion of basic law enforcement training; experience preferred; or an equivalent combination of education and experience.

Possession of a valid NC driver's license or the ability to get a NC driver’s license. Certification by the North Carolina Justice Training and Standards Commission as a law enforcement officer or the ability to complete the NC BLET “Transfer” course.

High level of computer literacy and technical competency, office automation skills; strong time management and organizational skills; ability to multi‑task and participate in multiple projects at one time; strong interpersonal and verbal skills to include telephone skills and strong customer service focus; strong writing skills; self‑motiving.