Access Control Coordinator (Dahlonega)

The University of North Georgia; Dahlonega (GA); On-site; USD 29,000 - 32,000; Full time

Job summary

The University of North Georgia is seeking an Access Control Coordinator on the Dahlonega Campus. You will manage Genetec access control, maintain data accuracy, and audit access records to support campus safety and compliance.

Responsibilities include handling after-hours access, training Genetec users, coordinating with Public Safety, and assisting with key distribution and event scheduling on campus. Strong IT skills and customer service are essential for success.

Qualifications

• High school diploma or GED required.
• 3 years of software technology preferred.

Responsibilities

• Maintain Genetec key access control technology for the Dahlonega Campus, including being on call outside working hours for emergencies.
• Monitor the 25Live event scheduler to ensure after-hours access is approved and manage holiday closures.
• Assign access levels to cardholders and back up for time zones, imports, and access removals as needed.
• Provide training on the Access Control System to Genetec users and assist with campus system transitions for other campuses.
• Maintain compliance and record-keeping for access control and assist with annual access control audits.
• Support physical key distribution and Access Office activities, including card services, 25Live, and parking.

Skills

Customer service

Time management

Interpersonal skills

Teamwork

Rapid response

Education

High school diploma or GED

Tools

Genetec Access Control System

Excel

Banner

Instant ID

Transact

25Live

Job description

Job Title: Access Control Coordinator (Dahlonega) Location: UNG-Dahlonega, GA Regular: Regular Full/Part Time: Full-Time Job ID: 304777

About Us

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of over 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.

Job Summary

The University of North Georgia is currently accepting applications for an Access Control Coordinator on the Dahlonega Campus. This position will oversee key access functions of the Genetec access control system for the Dahlonega Campus. Duties include maintaining system accuracy; entering, retrieving, and auditing access control data; producing audit and compliance reports; and serving as front line customer support for software and hardware troubleshooting.

Responsibilities

• Maintain all Genetec key access control technology for the UNG Dahlonega Campus, including being on call outside working hours (nights/weekends) for emergency requests. Monitors the 25Live event scheduler to ensure requested access after-hours have been approved. Manage emergency alerts, to ensure all buildings are properly closed due to any unforeseen closures. Manages all holiday closures and ensure schedules are set to resume correctly. Assists public safety and facilities with access control in event of emergencies.
• Responsible for monitoring Dahlonega campus building access control user levels, including all faculty, staff, and students requiring access to locations using Genetec software. Assigns access levels to cardholders. Serves as a backup for: developing time zones and access levels and maintaining an updated and accurate system based on evolving needs of institution leadership and department heads, monitoring data imports into the system for accurate user access to UNG facilities; initiates access removals, including sensitive ones that may require immediate after-hours action.
• Provides training on Access Control System to Dahlonega Campus Genetec users. Addresses technology and user issues and general setup. Assists with technology development functions for all campus space conversions to the Genetec System for the Gainesville campus. Identifies problem situations, formulates solutions, and ensures follow through to successfully complete problem-solving tasks. Respond quickly to changing needs and requirements.
• Responsible for compliance and enforcement of internal and external policies. Maintains record keeping of all procedures regarding access control. Assists Access Systems Administrator in completing a year access control audit.
• Provides support for physical key distribution and Access Office activities, including incoming student orientations and camps. Serves as a backup representative, assisting customers with card services, 25live, parking, and access-related needs.

Knowledge, Skills, & Abilities

• Knowledge of Excel, Banner, Instant ID, Transact, and Genetec Access Control System is preferred.
• Knowledge of various office machines, including copier, Instant ID Printer, and POS System.
• Customer service and time management skills are a must.
• Computer skills and great customer service.
• Strong technology, reporting, and analysis skills; strong interpersonal and teamwork skills are also important in this fast-paced environment.
• Day-to-day job responsibilities require cell phone for frequent response to urgent UNG business at any time of the day or night.

Required Qualifications

• High school diploma or GED required

Preferred Qualifications

• 3 years of software technology preferred

Proposed Salary

• The proposed salary is: $21.20-$23.32 hour.

Required Documents to Attach

• Resume
• Cover Letter
• Contact Information for Three Professional References

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at https://ung.edu/about/mission-vision-values.php.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Equal Employment Opportunity

The University of North Georgia, a unit of the University System of Georgia, is an Affiantive Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is not considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position will not travel
• This position does not require security clearance.

Background Check

• Standard Enhanced

Please note: the University of North Georgia career board updates daily, positions are subject to be removed without prior notice or before the posting expires.