Access Control Coordinator

Socket.dev; Nashville (TN); On-site; USD 70,000 - 75,000; Full time

Job summary

Socket.devAccess Control Coordinator located in Nashville is responsible for creating and maintaining employee and visitor badges, processing access requests, and ensuring CCURE-based control across the building. You will maintain accurate credential records and support daily access operations.

The role requires hands-on CCURE experience, strong attention to detail, and excellent communication in a fully onsite environment with five-day work weeks.

Qualifications

• Experience operating CCURE and managing badges and access levels.
• Experience in credential management and facilities operations.
• Strong attention to detail and discretion with confidential information.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Excellent written and verbal communication; service-oriented.
• Ability to manage multiple requests in a fast-paced environment.
• High school diploma or equivalent.

Responsibilities

• Create, encode, print, activate, renew, and deactivate badges.
• Process access requests per procedures.
• Update cardholder records, access levels, schedules, permissions in CCURE.
• Coordinate badge needs for new hires, vendors, and visitors.
• Maintain visitor lists and credential records.
• Review access requests for completeness and authorization.
• Monitor access-related activity and system alerts.
• Assist with badge records audits and reader activity.
• Troubleshoot badge, credential, access issues.
• Escalate hardware or system problems to vendors.
• Respond to questions about badge access and facility entry.
• Coordinate with facilities, HR, IT and others as needed.
• Protect confidential information.
• Perform additional access-control duties as assigned.

Skills

CCURE

Badge management

Record keeping

Info confidentiality

MS Office

Communication

Multitasking

Onsite operations

Education

High school diploma

Tools

Badge printers

Card readers

Visitor management systems

Job description

Access Control Coordinator

Location: Nashville, TN
Work Schedule: Monday through Friday, fully onsite
Salary: $70,000 - $75,000 annually

Position Overview

A leading financial services firm is seeking an Access Control Coordinator to support daily building access and credentialing operations at its Nashville office. This position will be responsible for creating and maintaining employee and visitor credentials, processing access requests, maintaining accurate records, and supporting the day-to-day operation of the company’s access control program.

The ideal candidate is organized, dependable, detail-oriented, and comfortable handling confidential employee and facility information. Hands-on, operational-level experience with CCURE is required.

Key Responsibilities

• Create, encode, print, activate, renew, and deactivate employee and contractor identification badges
• Process building access requests in accordance with established company procedures
• Add and update cardholder records, access levels, schedules, and permissions within CCURE
• Coordinate badge and access needs for new hires, employees, contractors, vendors, and visitors
• Maintain accurate visitor lists, credential records, and access documentation
• Review access requests for completeness and proper authorization
• Monitor access-related activity and assist with routine system alerts or inquiries
• Support periodic reviews and audits of badge records, access permissions, visitor logs, and card-reader activity
• Troubleshoot routine badge, credential, and access issues
• Escalate system, hardware, or card-reader problems to the appropriate internal team or outside vendor
• Respond to employee questions regarding badge access and facility entry
• Coordinate with facilities, human resources, technology, and other internal departments as needed
• Protect confidential employee, visitor, and facility information
• Perform additional administrative and access-control duties as assigned

Required Qualifications

• Hands-on, operational-level experience using CCURE
• Experience creating and managing badges, cardholder records, access levels, and building permissions
• Previous experience in access control, credential management, facilities operations, or a related administrative role
• Strong attention to detail and commitment to maintaining accurate records
• Ability to handle confidential and sensitive information with discretion
• Strong written and verbal communication skills
• Professional and service-oriented approach when assisting employees and visitors
• Ability to manage multiple requests and priorities in a fast-paced office environment
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• High school diploma or equivalent

Preferred Qualifications

• Experience supporting access control operations in a corporate or financial services environment
• Familiarity with visitor management systems, badge printers, card readers, and credentialing equipment
• Experience conducting access reviews or maintaining documentation for audits and compliance
• Associate or bachelor’s degree in business administration, facilities management, or a related field

Important Requirements

• This position is fully onsite in Nashville, Tennessee, five days per week
• Remote and hybrid arrangements are not available
• Candidates must already have practical, operational experience using CCURE
• This is not an IT desktop support position
• This is not an armed guard position