Access Center Coordinator

Nephrology Associates of Northern Illinois and Indiana; Fort Wayne (IN); Presencial; USD 28 000 - 30 000; Tempo parcial

Resumo da oferta

The Access Center Coordinator role at Nephrology Associates of Northern Illinois and Indiana supports patient scheduling, outreach, and communication in our Fort Wayne outpatient Vascular Access Center. It maintains patient charts, handles physician correspondence, and assists central billing with referrals and pre-authorizations.

Responsibilities include verifying insurance, coordinating dialysis treatments and transportation, and ensuring HIPAA compliance while delivering strong customer

Qualificações

• High school diploma or equivalent.
• Minimum 2 years’ experience in insurance verification within a healthcare or medical billing office.
• Knowledge of medical terminology.
• Experience with Medicare, Medicaid, and commercial insurance payors.
• Proven ability to obtain insurance pre-authorizations and referrals.
• Intermediate computer skills, including proficiency in Microsoft Word, Excel, and Outlook.

Responsabilidades

• Coordinate patient scheduling, outreach, and communication in an outpatient Vascular Access Center.
• Maintain patient charts, handle physician correspondence, and answer telephones.
• Support central billing by gathering information, referrals, and insurance pre-authorizations.
• Verify patient insurance and obtain referrals and pre-authorizations as necessary.
• Coordinate dialysis treatments and transportation for patients when needed.
• Maintain patient confidentiality and HIPAA compliance.

Conhecimentos

Insurance verification

Customer service

Medical terminology

Scheduling coordination

Communication

Teamwork

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Word

Excel

Outlook

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Access Center Coordinator

Part Time Clinical Ops & Admin Vascular- Ft. Wayne, Fort Wayne, IN, US

3 days ago Requisition ID: 1197

Salary Range: $20.00 To $22.00 Hourly

About NANI: NANI is the nation’s largest Nephrology practice. We have provided excellence in specialty kidney care for over 50 years. NANI’s nephrology practices are primarily operated in northern Illinois and throughout northern and central Indiana, with additional locations in New Jersey. NANI’s scope of care and services includes difficult-to-control hypertension, kidney disease, kidney injury, kidney transplant, and related services, as well as groundbreaking and lifesaving clinical research and consulting services.

Description

The Access Center Coordinator

This position coordinates patient scheduling, outreach, and communication activities in an outpatient Vascular Access Center. This position also maintains patient charts, handles physician correspondence, and answers telephones, manages patient flow, and supports central billing functions by gathering information, physician referrals, and insurance pre-authorizations.

Supervisory Responsibilities

The following duties reflect the expectations of this role but are not intended to be all-inclusive.

• Review patient schedules to maximize patient service (check for cancellations and add in patients; check availability to accommodate and emergency patient; pull patient charts and records as appropriate).
• May open and close access center on a daily basis.
• Verify patient insurance and obtain referrals and prior authorizations if necessary.
• Responsible for scanning documents required to be each patient’s EMR.
• Responsible for maintaining the presentation of the lobby for patients and visitors.
• Exhibits customer service skills to our patients and visitors.
• Perform administrative support activities such as correspondence, filing, faxing, mailing, etc. as necessary
• Answer and route incoming telephone calls appropriately.
• Monitor, maintain, and order office supplies and equipment as instructed. Responsible for maintaining par levels as needed and reporting to staff who order.
• Serve as liaison between physicians and referring facilities; ensure vascular access procedure results are forwarded to the dialysis facility and referring physician.
• Coordinate dialysis treatments for patients and transportation if needed.
• Forward billing information to appropriate central resource.
• Maintain patient confidentiality; know and adhere to all HIPAA regulations.
• Participate in community education activities and programs.

Other duties and responsibilities as assigned but not limited to:

• Work overtime with little or no notice as needed.
• Work in another center location if needed
• Attend team meetings, phone conferences, and training as needed
• Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
• Know, understand, and comply with all clinical and business policies and procedures
• Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position.

Minimum Qualifications

• High school diploma or equivalent.
• Minimum 2 years’ experience in insurance verification within a healthcare or medical billing office.
• Knowledge of medical terminology.
• Experience with Medicare, Medicaid, and commercial insurance payors.
• Proven ability to obtain insurance pre-authorizations and referrals.
• Intermediate computer skills, including proficiency in Microsoft Word, Excel, and Outlook.