Access Center Coordinator

Lifeline Vascular Care; Brandon (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Lifeline Vascular Care is seeking an Access Center Coordinator for our Tampa, FL center. The role involves verifying insurance coverage, obtaining pre-authorizations and referrals, scheduling appointments, and providing administrative support in a fast-paced environment.

The position offers a Monday–Friday schedule (7 am–4 pm), no night or weekend shifts, and a comprehensive benefits package. Prior experience in IR/Cath Lab is a plus.

Qualifications

• High school diploma required.
• One year of healthcare or medical billing office experience preferred.
• Intermediate to advanced computer skills: MS Word, Excel and Outlook.

Responsibilities

• Verifies insurance eligibility and authorizations for patients and documents communications with insurance in scheduling system.
• Selects appropriate insurance payors in the patient's chart and supports billing with ROPS.
• Schedules appointments to maximize patient service and manages referrals and patient intake processes.
• Acts as liaison between physicians and referring facilities to ensure results are forwarded to dialysis facility or referring physician.
• Performs general administrative duties: calls, correspondence, filing, and ordering supplies.
• Supports community education activities and other duties as assigned.

Skills

Customer service

Multitasking

Discretion

Teamwork

Patience

Education

High school diploma

Tools

MS Word

Excel

Outlook

Job description

About the Organization

Lifeline Vascular Care works with premier physician practices to develop and manage outpatient centers that provide focused and coordinated vascular access procedures to patients receiving hemodialysis treatment for end-stage renal disease (ESRD). We currently manage more than 40 physician-owned vascular access centers where we provide physician practices with financial and outcomes reporting, staffing and training, facility operations, regulatory compliance, and insurance billing services. The Lifeline network of managed vascular access centers is accredited by the Joint Commission. Through our relationships with nephrologists, vascular surgeons, interventional radiologists and interventional cardiologists, we create and fortify environments in which these crucial services are delivered both seamlessly and efficiently. By delivering care in this manner, patients receive proactive care, early intervention and are able to maintain a quality of life that is all too often compromised by disease. By exceeding industry clinical standards for quality care and having the best patient outcomes in the nation, we achieve a high level of clinical credibility that assures patients and practices that our centers are best in class. We are proud to be an EEO/AA employer M/F/D/V. Visit our website at www.lifelinevascular.com .

Description

Access Center Coordinator

At Lifeline Vascular Care, we provide the highest quality, most comprehensive and up-to-date care for our patients. Our employees are talented, passionate health care professionals who know how to provide excellent patient care and customer service. We look for people who have a strong work ethic with a positive outlook and team-work attitude with the skills to match.

We are seeking a qualified Access Center Coordinator for immediate placement in our Vascular Access Center, located in Tampa, FL. The ideal candidate will have 1 year experience in general diagnostic, and special procedures, cardiac catheterization; experience in IR and Cath Lab is a plus.

The Access Center Coordinator will verify patient insurance coverage, obtain pre-authorizations and Primary Care Provider referrals, schedule patient appointments, coordinate the patient intake process and provide administrative support to the center. This is a challenging, fast-pace job with Monday to Friday schedule, NO nights and weekend shifts. Access Center hours Monday - Friday, 7 am to 4 pm. Our employees enjoy a great work/life balance and a highly supportive team environment.

We offer competitive pay commensurate with experience and an excellent benefits package including the following:

Health, Dental and Vision Insurance

Basic Life and Disability Insurance

Whole Life, Group Accident and Hospital Indemnity

Flexible Spending Account or HSA available

401(k) with Employer match

Paid Holidays and a generous Paid Time Off Plan

Employment is contingent on successful completion of pre-employment screening and background check.

Responsibilities and Duties:

• Verifies insurance eligibility, obtains PCP referrals and authorizations for each insurance the patient has in advance of every appointment and documents communication with insurance companies in the scheduling system.
• Correctly selects appropriate insurance payors in the patient's electronic chard and prioritizes accurately for billing. Works closely with the ROPS department on billing.
• Verifies and enters accurate patient demographic information into the scheduling system.
• Schedules appointments to maximize patient service and optimize patient schedule. Prioritizes incoming referrals and accommodates same day emergency add-on procedures. Provides appointment reminder calls in advance of appointments and track no-show or cancellations. Completes patient registration and check-in procedures.
• Serves as liaison between physicians and referring facilities ensuring medical procedure results are forwarded to dialysis facility and or referring physician.
• Performs administrative support activities including answering and routing calls, correspondence, filing, faxing, mailing
• Participates in community education activities and programs
• Other duties as assigned.
• Monitor and maintain adequate inventory of medical supplies
• Assist in scheduling patients for vascular access procedures and provide assistance in transporting patients within the center
• Participate in community education activities regarding the Access Center

Experience:

Access Center Coordinator : 1 years (Preferred)

We provide equal employment opportunities (EEO) to all employees and applicants for employment regardless of race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This position is currently accepting applications.

Position Requirements

• Highschool Diploma Required
• One year experience in a healthcare or medical billing office
• Intermediate to advanced computer skills and proficiency in MS Word, Excel and Outlook
• Ability to multi-task and manage time to complete various duties with busy in-coming phone lines and hold times with insurance companies
• Provide exceptional customer service
• Ability to deal with confidential information and issues involving discretion and judgement
• Works with others in a cooperative and supportive manner
• Displays patience and compassion in all patient interactions

Full-Time/Part-Time: Full-Time

Exempt/Non-Exempt: Non-Exempt