Access Associate (Part-Time)

Rochester Regional Health; Village of Newark (NY); Presencial; USD 25.000 - 28.000; A tiempo parcial

Descripción de la vacante

Rochester Regional Health is seeking an Access Associate for Newark-Wayne Community Hospital in Newark, NY. This part-time role involves welcoming patients, handling check-in/check-out, and processing payments, with scheduling support and patient guidance.

The position is based on a varied schedule including alternating weekends. Responsibilities include managing calls, registering patients, verifying insurance, and processing payments.

Formación

• Preferred: 2-year degree or equivalent combination of education and work experience.
• Preferred: Intermediate computer skills.
• Preferred: Excellent customer service and communication skills.

Responsabilidades

• Greeting patients and guests at check-in and check-out.
• Process registrations and verify insurance eligibility/coverage.
• Collect and process payments as applicable.
• Assist with scheduling patient appointments and directing patients as needed.

Conocimientos

Customer service

Computer skills

Educación

2-year degree or equivalent

Descripción del empleo

Summary: As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

Status: Part-Time

Location: Newark-Wayne Community Hospital1200 Driving Park Ave, Newark NY 14513

Department: Admitting

Schedule: Varies from week-to-week as follows (working every other weekend):Week 1:Sunday - 6:30p-3:00aMonday - 3:00p-11:30pFriday - 6:30p-3:00aWeek 2:Monday - 3:00p-11:30pFriday - 3:00p-11:30pSaturday - 6:30p-3:00a

Responsibilities

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable

Required Qualifications

None

Preferred Qualifications

• 2-year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills

Physical Requirements: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license.

Pay Range

PAY RANGE: $17.85 - $20.00 The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.