Access Associate

RWJBarnabas Health; Livingston (NJ); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Medical and Prescription DrugInsurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care FSA

Wellness Programs

Voluntary Benefits (Pet Insurance)

Discounts Through Partners

Job summary

RWJBarnabas Health is seeking an Access Associate at Cooperman Barnabas Medical Center in Livingston, NJ. You will handle initial patient intake, verify insurance, collect payments, and support the registration and medical billing processes.

This role emphasizes accuracy, customer service, and teamwork on a day shift. The position requires a high school diploma and at least 2 years in patient access or a medical office setting, with Epic and revenue cycle familiarity preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years in Patient Access or medical office experience.
• Customer service experience required.

Responsibilities

• Greet patients promptly and professionally.
• Explain financial responsibilities and collect payments as needed.
• Navigate preadmission, registration, and financial clearance processes.
• Verify insurance and review benefits to ensure accurate billing.

Skills

Customer service

High school diploma

Medical office experience

Education

High School Diploma or Equivalent

Tools

Epic

Revenue Cycle

Billing regulations knowledge

Job description

vision insurance, paid time off, long term disability, tuition reimbursement

Job Details

• Req #: 0000254537
• Category: Revenue Cycle and Patient Access
• Status: Full-Time
• Shift: Day
• Facility: Cooperman Barnabas Medical Center
• Department: NJIN of West Orange
• Pay Range: $21.07 - $26.22 per hour
• Location: 94 Old Short Hills Road, Livingston, NJ 07039
• Job Title: Access Associate
• Location: Cooperman Barnabas Medical Ctr
• Department Name: NJIN of West Orange
• Req #: 0000254537
• Status: Hourly
• Shift: Day
• Pay Range: $21.07 - $26.22 per hour

Pay Transparency

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Summary Overview

To accurately and promptly collect all pertinent information at the initial point of registration and scheduling to ensure proper billing occurs, which will enhance timely cash flow and reduce the days in accounts receivable. Performs all duties assigned by management.

Qualifications

Required:

• High School Diploma or Equivalent
• Minimum of 2 years previous Patient Access or Medical office experience
• Customer Service Experience

Preferred:

• Epic Experience
• Revenue Cycle experience
• Knowledge of Non-Federal and Federal billing regulations
• Medical terminology

Scheduling Requirements

• Working Shift: Monday-Friday
• Day Shift: Start times may vary from 7:00AM, 8:00AM, or 9:00AM
• Status: Full-Time, 37.5 Hours Per Work

Essential Functions

• Responsible to greet all patients in a timely and friendly manner
• Provide a safe and secure environment for the patient during the registration process,
• Informs patient of financial responsibility and collects appropriate dollar amount for services to be rendered
• Demonstrates proficiency in the entire preadmission, registration, and financial clearance processes
• Complies with organizational policies on Advance Directives and Patient Rights
• Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary
• Works closely and professionally with ancillary departments to foster a team environment
• Participates in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside of the patient access department
• Insurance verification of all patient insurances, review and correct all coordination of benefits to ensure financial clearance activity has been completed and is accurate,
• Completes Medicare Questionnaire on all patients that are eligible
• Demonstrates a high level of efficiency, accuracy and productivity
• Provides patients with all regulatory documents and obtains the required signatures needed, and witnesses for the services rendered,
• Reflects commitment to building a supportive work environment and maintains a positive attitude

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination great benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

RWJBarnabas Health is an Equal Opportunity Employer