Academic Technology Lead – Canvas & LMS Expert

Collin College; Plano (TX); On-site; USD 95,000 - 116,000; Full time

Job summary

Collin College in Plano, TX invites applications for the role of Director of Academic Technology. This leadership position manages the LMS (Canvas) and related teaching and learning technologies, overseeing a team of professionals and aligning services with student success and institutional goals.

The ideal candidate will drive continuous improvement, collaborate with Academic Affairs and Technology Services, maintain accessibility standards, and translate business needs into effective

Qualifications

• Bachelor's degree in Information Technology, Educational Technology, Instructional Technology, Computer Science, Business, or a related field from an accredited institution; or an equivalent combination of education and experience.
• Five (5) years of progressively responsible experience supporting academic technology, enterprise applications, learning management systems, or related technology services.
• Two (2) years of supervisory or team leadership experience.
• Experience administering or supporting a Learning Management System, preferably Canvas.

Responsibilities

• Provide leadership, supervision, coaching, and professional development for a team of academic technology professionals responsible for system administration, user support, training, and operational services.
• Lead the administration, configuration, maintenance, and optimization of the College's Learning Management System (Canvas) and related teaching and learning technologies.
• Ensure reliable operation and support of academic technology systems, including course scheduling applications, faculty review and evaluation systems, student and faculty information portals, and other academic support platforms.
• Collaborate with Academic Affairs, Technology Services, and institutional stakeholders to identify opportunities for process improvement and technology enhancements that improve the student and faculty experience.
• Develop and maintain operational procedures, documentation, governance standards, and service expectations for supported systems.
• Leverages data analysis and insights to identify opportunities, inform decision-making, and drive strategic improvements across the college.
• Monitor system performance, user adoption, and service metrics; recommend and implement improvements to enhance effectiveness, usability, and customer satisfaction.
• Coordinate system upgrades, integrations, testing activities, and vendor-supported implementations related to academic technology platforms.
• Serve as a functional expert for Canvas and related academic technologies, providing guidance regarding best practices, capabilities, and emerging trends.
• Lead the evaluation, selection, and implementation of new academic technology tools and services that support instructional and operational objectives.
• Partner with faculty, instructional support teams, and administrators to understand business requirements and translate them into effective technology solutions.
• Ensure supported systems meet accessibility standards, regulatory requirements, and institutional policies.
• Oversee vendor relationships for assigned systems, including support coordination, contract performance, issue escalation, and service reviews.
• Support communication strategies related to academic technology services, system changes, outages, enhancements, and user engagement initiatives.
• Promote user-centered design principles, information architecture best practices, and effective digital communication strategies across supported platforms.
• Participate in strategic planning activities and contribute to the development of short- and long-term academic technology roadmaps.
• Assist in developing and managing budgets associated with assigned systems, services, and projects.

Skills

Canvas administration

Team leadership

Academic technology

Stakeholder collaboration

Accessibility & usability

Documentation & training

Education

Bachelor's degree in IT/EdTech/CS

Master's degree preferred

Tools

Canvas LMS

Enterprise systems

Web/content management

Job description

Collin College in Plano, TX invites applications for the role of Director of Academic Technology. This leadership position manages the LMS (Canvas) and related teaching and learning technologies, overseeing a team of professionals and aligning services with student success and institutional goals.

The ideal candidate will drive continuous improvement, collaborate with Academic Affairs and Technology Services, maintain accessibility standards, and translate business needs into effective