Academic Support Specialist

PeopleAdmin, Inc.; City of Syracuse (NY); On-site; USD 29,000 - 34,000; Full time

Job summary

Syracuse University seeks an Academic Support Specialist for the Department of Film and Media Arts on campus. The role provides comprehensive administrative support including scheduling, budgeting, facilities coordination, and student services in close collaboration with the department director.

The position requires a bachelor’s degree with substantial administrative experience. Strong organizational, written and verbal communication skills, and familiarity with PeopleSoft, MySlice, and

Qualifications

• Bachelor’s Degree or equivalent combination of education and work experience.
• Considerable prior experience in administrative work.
• Academic background/expertise is preferred.

Responsibilities

• Administer class scheduling, exams, and room assignments.
• Process curriculum changes, catalog updates, and enrollment restrictions.
• Monitor enrollment during registration and maintain course information.
• Collect syllabi and faculty evaluations and submit to VPA Office of Academic Affairs.

Skills

Organization

Communication

Word

Excel

Outlook

PeopleSoft

Education

Bachelor's Degree or equivalent

Tools

PeopleSoft

MySlice

OnBase

Blackboard

SLATE

Job description

Department CVPA - Department of Film and Media Arts

Job Title

Academic Support Specialist

Location

Campus

Commitment to On-Campus Experience

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range

Pay Range $21.35 - $25.00 per hour

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level

S4

FLSA Status

Non-exempt

Hours

Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type

Full-time

Unionized Position Code Not Applicable

Job Description

The Academic Support Specialist provides comprehensive administrative support for the Department of Film and Media Arts, including academic scheduling, financial operations, facilities coordination, and faculty and student services, working closely with the director to ensure effective day-to-day operations of the department.

Education and Experience

Bachelor’s Degree or equivalent combination of education and work experience. Considerable prior experience in administrative work. Academic background/expertise is preferred.

Skills and Knowledge

High level of organization skills, able to prioritize, excellent written and oral communication, Word/Excel, Outlook. Knowledge of PeopleSoft is preferred.

Responsibilities

Academic Support:

• Manage class scheduling, schedule final exams and other classroom and studio assignments as needed.
• Provide comprehensive support for processing approved curriculum changes and catalog updates, and coordinating date, time, and room ( DTR ) changes as well as enrollment restrictions. Work with faculty leadership to establish course plans each semester. Enter and maintain class sections (including summer sessions), verifying accurate posting of all course-related information to MySlice.
• Actively monitor enrollment throughout early registration and registration periods.
• Collect all course syllabi from department faculty each semester, and part-time faculty performance evaluations each year, and submit both to the VPA Office of Academic Affairs.
• Assist in the completion of faculty load worksheets and report regular updates to the VPA Office of Academic Affairs. Review with the chair to maximize space and faculty workload.
• Assist students with curricular needs including course overrides, late adds, and substitutions.
• Serve as a resource for faculty, staff and students. Maintain knowledge of and provide support for PeopleSoft, MySlice, OnBase, Blackboard, SLATE and class scheduling and class enrollment.
• Schedule and attend faculty meetings to take minutes.
• Assist the VPA Office of Budget & Operations and the chair to support aspects of the unit budget, including payroll approvals, employee reimbursements, external and internal contracts, e-procurement, pro-card reconciliations, and related transactions.
• Facilitate all travel arrangements for faculty and visiting artists.
• Work with the chair to facilitate all personnel transactions, processes and communication, both internal and external.
• Participate in department and college-wide events as assigned.

Facilities Support:

• Serve as the building manager for the Shaffer Art Building and assist with scheduling instructional spaces.
• Coordinate the reservation and checkout of departmental spaces, including editing suites, the green screen room, the cinematography studio, and other departmental facilities.
• Work with the Equipment Cage Manager to coordinate equipment and space needs as required.
• Coordinate with appropriate offices for maintenance and repairs.
• Coordinate building hours and card access. Oversee deliveries and arrange shipments.

Other Duties:

• Lead and direct administrative activities in the Department of Film and Media Arts, including the hiring and management of temporary employees, work-study students, and other staff as needed, and the processing of payroll.
• Manage the chair’s calendar to meet deadlines and ensure the timely completion of initiatives.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.