Academic Support Services Manager

The Regents of the University of California on behalf of their Los Angeles Campus; Los Angeles (CA); On-site; USD 65,000 - 110,000; Full time

Job summary

The Regents of the University of California on behalf of their Los Angeles Campus seeks an Academic Support Services Manager to provide administrative support to the Office of Academic Excellence. Responsibilities include admissions case file prep, transcript retrieval, and coordinating with student athletes, coaches, and partners.

Position requires strong organizational skills, proficiency with Microsoft Excel/Word/Outlook, and adherence to NCAA, campus, and state regulations.

Qualifications

• Experience with University, Big Ten, and NCAA rules and regulations (Preferred).
• Ability to work in a fast paced, multi layered business organization with a variety of constituents and colleagues (Required).
• Effective communication and cooperation with other University departments (Required).
• Independent work style with strong prioritization abilities (Required).
• Ability to collaborate with coaches, staff, administrators, and campus community (Required).
• Strong knowledge of Microsoft Excel, Word, and Outlook (Required).
• Ability to complete tasks accurately under interruptions and fluctuating workload (Required).
• Experience in managing personnel, equipment, and material resources (Required).
• Ability to analyze situations and implement fair solutions (Required).
• Understanding NCAA rules and department policies (Required).
• Knowledge of central administrative university policies and general management (Required).
• Strong writing skills for concise reports and correspondence (Required).

Responsibilities

• Prepare case files for admissions review.
• Retrieve transcripts and academic records for prospective and current student athletes.
• Support admissions and academic services administratively.
• Correspond with student athletes, coaches, staff, and campus/external partners.
• Ensure compliance with department, university, conference, NCAA, and state regulations.

Skills

Communication

Multitasking

Data entry

File management

Policy knowledge

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Excel

Outlook

Word

Job description

Position Summary

Under the supervision of the Senior Associate Athletic Director, Academic and Championship Excellence, the Academic Support Services Manager will provide overall administrative support to the Office of Academic Excellence, specifically in the areas of admissions and academic support. This position involves data entry, file uploading, and special projects as assigned by the supervisor. This position will also assist in the daily operations of admissions and academic support with major responsibilities including preparing case files for admissions review, retrieving transcripts and academic records for prospective and current student athletes, academic support administrative needs, along with corresponding with prospective and current student athletes, coaches, staff, and various admissions and academics related campus and external partners. This position will comply with department, university, conference, NCAA, and state regulations in all activities.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• Experience with University, Big Ten, and NCAA rules and regulations. (Preferred)
• Ability to work in a fast paced, multi layered business organization with a variety of constituents and colleagues both in the department, on campus, and outside the organization (Required)
• Incumbent must be able to effectively communicate and work cooperatively with other University departments in a complex administrative environment. (Required)
• Capability to work independently and prioritize assignments in a manner accurately reflecting the relative importance of job responsibilities without constant supervision. (Required)
• Ability to establish and maintain cooperative working relationships and collaborate with coaches, staff, administrators, and campus community. (Required)
• Knowledge of state, University, and department policies, practices, and procedures. (Preferred)
• Strong aptitude in using various software applications including Microsoft Excel, Word, and Outlook. (Required)
• Demonstrated ability to perform duties with great degree of accuracy, meeting deadlines, working efficiently under conditions of frequent interruptions and fluctuating workload. (Required)
• Incumbent must be trained in managing and organizing personnel, equipment, and material resources in order to provide the most efficient working environment. (Required)
• Ability to analyze situations and systems, identify problems, and implement solutions impartially, consistently, and fairly. (Required)
• Understanding of when to make decisions on immediate problems within prescribed scope of authority, based on knowledge of policies and procedures, including pertinent NCAA rules and regulations (Required)
• General knowledge of financial and personnel policies, principles, and procedures in a central administrative University setting, as well as, general management principles. (Required)
• Demonstrated writing skills to complete concise, effective and grammatically correct administrative reports, policy statements, procedures and correspondence. (Required)

Education, Licenses, Certifications & Personal Affiliations

• Bachelor's degree or equivalent experience in a relevant field within an office setting with a wide range of responsibilities. (Required)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

Schedule

Variable

Union/Policy Covered

CX-Clerical & Allied Services

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Blank Assistant 2 (40103976)