Academic Support Coordinator

Syracuse University; City of Syracuse (NY); Presencial; USD 28 000 - 32 000; Tempo integral

Resumo da oferta

Syracuse University is seeking an Academic Support Coordinator in Syracuse, NY to manage daily administrative operations for the Interdisciplinary Neuroscience Program, including ILM declarations, waitlists, and student communications. The role supports both undergraduate ILM and graduate I‑GNC, and handles budgeting, events, and promotions.

The position requires coordinating cross‑department scheduling, tracking student progress, and maintaining program websites and materials; regular on-campus

Qualificações

• Associate’s degree or equivalent with 2–4 years in an academic setting.
• Experience with Microsoft Office, PeopleSoft, Curriculum software, and OnBase for processing and scheduling.
• Strong communication and organizational skills to support faculty, staff, and students.

Responsabilidades

• Coordinate cross‑department course scheduling and waitlists.
• Manage ILM declarations, OnBase workflows, and student communications.
• Support budgets and events within the Neuroscience programs.

Conhecimentos

Microsoft Office

PeopleSoft

Curriculum software

OnBase

Formação académica

Associate degree

Descrição da oferta de emprego

Academic Support Coordinator

Posting Details

Job # | 043133

Department Code | 21820-3020

Department | Biology

Job Title | Academic Support Coordinator

Location | Syracuse, NY

Campus | Syracuse, NY

Commitment to On-Campus Experience | Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range | $20.43 - $22.50

Pay Determination | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level | S4

FLSA Status | Non-exempt

Hours | Standard University business hours: 8:30am – 5:00pm (academic year); 8:00am – 4:30pm (summer). Hours may vary based on operational needs.

Job Type | Full-time

Unionized Position Code | Not Applicable

Job Description | The Interdisciplinary Neuroscience Program at Syracuse University seeks an Academic Support Coordinator to manage the daily administrative operations of its undergraduate and graduate offerings. Responsibilities include: managing ILM declarations, listservs, waitlists, and student communications; coordinating cross-departmental course scheduling for both the undergraduate Integrated Learning Major (ILM) and the graduate Interdisciplinary Neuroscience Concentration (I‑GNC); tracking student progress and processing applications and Travel Awards; maintaining the program website and promotional materials; supporting budget oversight and reconciliations; organizing program events for the Neuroscience research community, and communications to support student engagement and recruitment. This is a 10-month per year position.

Education and Experience

Education and Experience | Associate’s degree or equivalent preferred plus 2-4 years relevant work experience in academic setting.

Skills and Knowledge

Skills and Knowledge | Experience with Microsoft Office software for word processing and spreadsheets as well as PeopleSoft software and Curriculum software, used by the University for class scheduling/academic records, and OnBase for graduate application processing and degree monitoring. Management and communication skills to work effectively with faculty, staff, and students to complete various complex tasks effecting degree programs, academic programs, and course offerings.

Responsibilities

Responsibilities | Academic Support: Assist Integrated Learning Major (ILM) Director with coordinating cross‑departmental course offerings and scheduling with partner departments; maintain course waitlists; process ILM declarations via OnBase and manage program listserv communications; process and track applications for the I‑GNC, including coordinating official additions to student records; monitor student progress toward degree requirements and flag issues for faculty follow‑up. Confer with central university departments as needed to clarify curricular issues, changes and updates. Maintain and organize program student‑related data including academic and enrollment statistics. Maintain knowledge of and provide support to faculty, staff and students for PeopleSoft, MySlice, OnBase, Blackboard, and class scheduling/class enrollment/curriculum procedures. Department Administrator: Be present in the office to address questions from students and guests and to provide administrative support to the Neuroscience leadership to meet deadlines and keep the Program in good working order; provide planning and logistical support for program activities including the annual Neuroscience Research Day, Undergraduate Research Fair, research seminars, and undergraduate outreach events; provide administrative support for faculty search committees, including applicant tracking, interview scheduling, committee communications, and candidate logistics; serve as a liaison between faculty, Biology department office staff, and partner departments to ensure smooth handoffs of scheduling and records tasks. Program Communication: Manage the [e-mail] inbox, responding to inquiries from prospective students, parents, and current students, and routing petitions appropriately; track alumni engagement and maintain the program’s LinkedIn presence and other networking platforms; maintain and update the program website with current information, faculty profiles, and event details; produce and coordinate program promotional and recruitment materials. Budget Support: support budget tracking and credit card reconciliation processes; support solicitation and coordination of Undergraduate Summer Research Awards in partnership with SOURCE, the Honors Program, and participating academic departments; Manage the application cycle and review logistics for I‑GNC Travel Awards (three cycles annually). Other duties as assigned

Physical Requirements

Physical Requirements | Enter Physical Requirements or “Not Applicable”

Tools/Equipment

Tools/Equipment | Enter Tools/Equipment or “Not Applicable”

About Syracuse University

About Syracuse University | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

Syracuse University offers a quintessential college experience.

Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area

About the Syracuse area | Syracuse is a medium‑sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro‑area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

EEO Statement | Syracuse University is an equal‑opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Commitment to Supporting and Hiring Veterans | Syracuse University has a long history of engaging veterans and the military‑connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class‑leading initiatives focused on making an SU degree accessible and affordable to the post‑9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Commitment to a Respectful and Welcoming Community | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Applicant Documents

1. Resume/CV
2. Cover Letter
3. Other Document

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you first find out about this position?
   • sujobopps.com (Syracuse University Online Employment website)
   • Syracuse University HR Recruiter
   • Virtual Career Fair (via NYS Department of Labor)
   • SUNY EOC (Equal Opportunity Center)
   • Women’s Opportunity Center
   • Jubilee Homes
   • Syracuse Northeast Community Center
   • Interfaith Works
   • JobPlus
   • Syracuse.com
   • Chronicle of Higher Education
   • HigherEdJobs.com
   • HERC (HERC Higher Ed Recruitment Consortium)
   • InsideHigherEd.com
   • Indeed.com
   • DiverseEducation.com (Diverse Issues in Higher Education website)
   • LinkedIn Job Posting
   • Facebook
   • Job Fair
   • Search Firm
   • Referred by an SU Employee
   • Other
2. * If "other", please describe how you first found out about this position.
   (Open Ended Question)