Academic Success Coach I

tulanectsi; New Orleans (LA); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Tulane University is seeking an Academic Success Coach to deliver high-quality coaching for high achieving and at-risk students in New Orleans. The role involves guiding students, connecting them to resources, and designing personalized success plans, while monitoring progress in Banner and Salesforce.

The coach will participate on committees, adhere to standards, and contribute to improving retention and graduation rates through ongoing training and collaboration with campus partners.

Qualifications

• Minimum of 2 years’ experience in advising, teaching, coaching, counseling, social work, mentoring or related field.
• Experience in Advising, Counseling, Social Work, Coaching, Mentoring, Teaching or related field preferred.
• Excellent written and oral communication skills.

Responsibilities

• Provide high-quality academic success coaching to students.
• Monitor and track student success and progress in reporting systems.
• Connect students to services and resources to develop personalized success plans.
• Record results via Banner and Salesforce.
• Participate on committees and adhere to work standards.

Skills

Communication skills

Attention to detail

Motivate students

Teamwork

Policy reference

Computer literacy

Tools

Banner

Salesforce

Office suite

Email

Job description

The Academic Success Coach will provide a high-quality academic success coaching experience, designed to meet the needs of high achieving and at-risk students. This includes providing students with guidance and connecting students to services and resources to develop a personalized plan for student success. The Academic Success Coach will monitor and track student success and progress and record and report results via various student reporting systems, including Banner and Salesforce. Finally, will be expected to participate on committees, adhere to work standards, and perform other duties as assigned. In direct support of the University's goal to improve its retention and graduation rates, the academic success coach will closely monitor student success outcomes as well as ensure maximum student appointment availability as well as design and provide success programming. To ensure the highest quality in the student coaching experience, the academic success coach will participate in ongoing training to continually improve their academic coaching skills and practices.

Responsibilities

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

• Minimum of 2 years’ experience in at least one of the following areas: advising, teaching, coaching, counseling, social work, mentoring or related field

REQUIRED KNOWLEDGE, SKILLS, ABILITITIES/COMPETENCIES TYPICALLY NEEDED TO PERFORM THIS JOB SUCCESSFULLY:

• Ability to implement personal, academic, and career development practices
• Experience in Advising, Counseling, Social Work, Coaching, Mentoring, Teaching or related field preferred
• Excellent written and oral communication skills
• Great attention to detail
• Sincere desire to assist students to succeed
• Ability to motivate and inspire students
• Ability to work in a team environment
• Ability to process and easily reference policies and regulations
• Working knowledge of standard computer software such as office suite, email, etc. and ability to learn and utilize specific software necessary for academic advising practice is required
• Ability to be seated for most of the work day

PREFERRED QUALIFICATIONS:

• Ability to work weekends or afterhours during special events
• Demonstrated interest and/or knowledge in working with gifted or high achieving students
• Desire for continuous improvement and learning of academic advising, coaching, and retention best practices

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [e-mail] .

Job Info

• Job Identification 1494
• Job Category Academic and Student Affairs