Academic Success Coach - 11mo

Alfred State College - SUNY College of Technology; Town of Alfred (NY); On-site; USD 48,000 - 60,000; Full time

Job summary

Alfred State College - SUNY College of Technology in Alfred, NY seeks an Academic Success Coach to support students in improving academic behaviors and decisions. The position entails identifying at-risk students and coordinating interventions within Biological Sciences and Vet Tech programs.

The successful candidate will meet with students, assist with academic planning and career guidance, coordinate group coaching sessions, and maintain student records while teaching student success courses.

Qualifications

• Bachelor's degree in education, psychology, sociology, or related field.
• Experience in teaching, tutoring, or counseling.
• Higher education work experience or academic student support experience.

Responsibilities

• Meet with new and continuing students to advise on programs, registration, and assessments.
• Assist with academic planning related to students' abilities and interests.
• Coordinate and conduct group coaching sessions for new and continuing students.
• Record, monitor and maintain student records.
• Develop and manage student success plans for at-risk students.
• Teach student success courses and coordinate workshops.
• Maintain confidentiality of all student records.

Skills

Interpersonal skills

Communication skills

Team collaboration

Conflict resolution

Diversity awareness

Technology proficiency

Education

Bachelor's degree in student success related field

Master's degree in Education or Counseling

Tools

Data collection software

Decision-making tools

Communication software

Job description

Location: Alfred, NY Category: Professional Bargaining Unit - UUP Job Type: Full-time In-Person Posted On: Wed Jul 22 2026 Job Description:The Academic Success Coach assists students in improving academic behaviors and in making informed decisions about academic matters. The Student Success specialist will identify, assess, advise, support and case manage new and continuing students deemed at-risk for the purpose of improving student performance through targeted interventions. Specifically, this position will supports Biological Sciences and Vet Tech through coaching meetings, coordination of group sessions, and as an instructor for Structured Learning and First Year Experience.The Success Candidate Will

• Meet with new and continuing students to provide information and advisement regarding programs, registration, admission, and interest and skill assessments within the majors of Vet Tech, Biological Science, and Undeclared
• Assist students in academic planning related to the students' abilities and interests.
• Assist students in making appropriate academic and career, and support and referral to career advisement, and career planning.
• Convey and interpret the College's academic rules and regulations, academic prerequisites, programs, majors and courses of study.
• Respond to students concerns/problems by advising or referring students to appropriate college resources (psychological counseling, career planning, etc.) as appropriate.
• Coordinate and conduct group informational or coaching sessions for new and continuing students.
• Record, monitor and maintain student records.
• Coordinate the development, implementation and case management of student success plans for a caseload of at-risk students.
• Work collaboratively with faculty and staff to monitor assigned students, including academic progress, Early Alert, academic behavioral progress, and the adherence to any plans they have (study contracts and intervention plans).
• Ensure faculty and staff have the information, knowledge, and resources needed to support at-risk students.
• Facilitate student success workshops.
• Teach student success courses annually.
• Maintain confidentiality, including all student records.

Knowledge, Skills And Abilities

• Excellent interpersonal and communication skills and the ability to interpret and explain information to a variety of individuals and groups, including at-risk students.
• Proven ability to address issues with students and staff related to at-risk, underprepared and transitioning students and academic success.
• Ability to work effectively in a team environment as well as the ability to work independently toward department goals.
• Proven ability to navigate and resolve conflicts effectively.
• Ability to establish and maintain effective working relationships with individuals from diverse backgrounds and abilities.
• Knowledge and skill with technology including computer software programs for data collection, decision making, and communication.
• Ability to work a flexible schedule (evenings and weekends may be necessary at times).

Job Requirements

Minimum Qualifications
• Bachelors degree in student success related field (education, human service, psychology, sociology, social work, etc)
• Experience in Teaching, tutoring, or counseling experience
• Higher education work experience or academic student support experience
Preferred Qualifications
• Masters degree in Education, Counseling, Social Science field
• Experience and knowledge of biological science, vet tech
• Experience with academic coaching
• Post-secondary teaching experience preferred
• Online education experience for student support a plus
• Experience with assessment, data collection and analyses
Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Alfred State College is not an E-Verify employer.