Academic Standards Case Manager & Hearings Lead

George Mason University; Chantilly (VA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

George Mason University in Virginia is seeking an Academic Standards Case Manager to provide leadership to the Academic Standards Office, serving as a hearing officer and records manager while ensuring compliance with policies.

The role encompasses case management, adjudication, office administration, FOIA responses, and collaboration with faculty and staff to promote integrity and compliance across campus.

Qualifications

• Bachelor’s degree in related field or equivalent combination of education and experience.
• Experience with case adjudication and administrative support.
• Ability to problem-solve with strong organizational skills.
• Attention to detail and ability to meet deadlines.
• Proficient in Microsoft Office and database usage.
• Effective written and verbal communication; professional interaction.
• Ability to handle sensitive information with FERPA compliance.
• Experience collaborating with faculty, staff, students and families.

Responsibilities

• Receive, review, and evaluate academic standards referrals and adjudicate cases.
• Coordinate and facilitate adjudication processes and hearings.
• Schedule hearings and manage case materials and timelines.
• Document outcomes and follow-up actions in the case management system.
• Communicate decisions clearly to students, faculty, and offices.
• Serve as Database Administrator for case management software.
• Respond to FOIA requests; manage online shared drive.
• Provide administrative support for the Academic Standards Office.
• Assist with daily office operations and procurement.
• Support educational or developmental sanctions and related documentation.

Skills

Organizational skills

Multitasking

Written and verbal communication

FERPA compliance

Problem-solving

Customer service

Attention to detail

Effective listening

Education

Bachelor’s degree in related field

Master’s degree in related field

Tools

Microsoft Office

Databases

Ellucian Banner

Job description

George Mason University in Virginia is seeking an Academic Standards Case Manager to provide leadership to the Academic Standards Office, serving as a hearing officer and records manager while ensuring compliance with policies.

The role encompasses case management, adjudication, office administration, FOIA responses, and collaboration with faculty and staff to promote integrity and compliance across campus.