Academic Scheduling & Records Specialist

Texas A&M University; Corpus Christi (TX); On-site; USD 20,000 - 28,000; Full time

Job summary

Texas A&M University-Corpus Christi is seeking a Scheduling Specialist to join the Centralized Scheduling team. You will help build course schedules, schedule classrooms, labs, and events, and provide front-line customer service to students, faculty and staff.

The role requires 2+ years of related experience, strong Microsoft Office skills, and the ability to work outside regular hours for commencements and university events. This is a staff position at TAMU-CC in Corpus Christi.

Qualifications

• Associate’s degree in applicable field.
• Three (3) years of related experience.
• High School Diploma or GED with five (5) years of related experience.
• Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Excellent written, verbal, and interpersonal communication skills.
• Self-motivated, self-directed with strong attention to detail.
• Ability to work outside regular business hours and weekends as needed for commencements and programs.

Responsibilities

• Provide excellent customer service via phone, in person, and email; process student record changes accurately and timely.
• Answer multi-line phones and troubleshoot issues.
• Audit and award undergraduate degrees; assist with diplomas printing and mailing.
• Ensure FERPA compliance and assist with registrations, transcripts, and verifications.
• Assist with course scheduling and registration processes in collaboration with centralized scheduling.

Skills

Customer service

Communication

Microsoft Office

Attention to detail

Education

Associate degree

Bachelor’s degree preferred

Tools

Ad Astra

Banner

Laserfiche

Argos

Job description

Texas A&M University-Corpus Christi is seeking a Scheduling Specialist to join the Centralized Scheduling team. You will help build course schedules, schedule classrooms, labs, and events, and provide front-line customer service to students, faculty and staff.

The role requires 2+ years of related experience, strong Microsoft Office skills, and the ability to work outside regular hours for commencements and university events. This is a staff position at TAMU-CC in Corpus Christi.