Academic Progress Analyst I

Liberty University, Inc.; United States; Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Tuition assistance

Job summary

Liberty University, Inc. is seeking an Academic Progress Analyst who will assist the Assistant Registrar for Academic Support and support the Registrar’s Office in serving students, faculty, and staff.

Responsibilities include processing registrations, withdrawals, advising on policies and regulations, and assisting with assessments. The role requires solid computer skills, effective written communication, and familiarity with academic processes and regulations.

Qualifications

• Bachelor's degree and at least 1 year of Registrar or related experience.
• Strong computer skills are required.
• Excellent written communication skills are required.
• Must be proficient in academic processes and regulations and how they apply to student situations.
• Must be capable of high-level reasoning for solving complex problems.
• Must be capable of advanced logic-based decision-making.

Responsibilities

• Assist with registration and drop requests via direct interaction, email, phone, and online forms.
• Process withdrawals and validate FN grades as needed.
• Advise students, faculty, and staff on attendance and academic activity policies and regulations.
• Assist students with Registrar-related inquiries in person at the Student Service Center.
• Complete assessment registrations and reset requests from the assessment inbox.
• Evaluate late registrations, independent study registrations, audits, and section switches.
• Evaluate non-attendance and drop students who have not engaged in the course.
• Support faculty in assigning/extending Incomplete extensions.
• Occasionally assist with events outside normal business hours, including Commencement.
• Other tasks as assigned.

Skills

Written communication

Verbal communication

Computer skills

English proficiency

Analytical thinking

Decision making

Education

Bachelor's degree

Tools

Student information systems

Microsoft Office

Email clients

Job description

The Academic Progress Analyst provides assistance to and reports to the Assistant Registrar for Academic Support. He/she also works with the Academic Support team to represent the Registrar’s Office by providing assistance to students, faculty, and staff.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Complete registration and drop requests received from students and departments through direct interactions, email, phone calls, and online forms.
• Processing of unofficial and official withdrawals and validation of FN (failure for non-attendance) grades as needed.
• Communicate with students, staff, faculty, and other university departments in order to advise them on institutional policies and federal regulations pertaining to attendance and academic activity.
• Assist students with Registrar-related inquiries in person at the Student Service Center.
• Complete assessment registration and reset requests that are received through the assessment inbox.
• Evaluate and complete requests for late registration, independent study registration, audit registration, and section switches.
• Evaluate students for non-attendance and drop students who have not engaged in the course.
• Provide assistance to professors in assigning/extending Incomplete extensions.
• Occasionally required to assist with events outside of normal business hours, including but not limited to Commencement exercises.
• Other tasks as assigned.

SUPERVISORY RESPONSIBILITIES

N/A

QUALIFICATIONS AND CREDENTIALS

Education and Experience

• A bachelor's degree and a minimum of one year of Registrar or other relevant experience is required.
• Strong computer skills are required.
• Must possess well-developed communication skills with an emphasis on written communication skills.
• Must be proficient in academic processes and regulations and how they apply to student situations.
• Must be capable of high-level reasoning for solving complex problems.
• Must be capable of advanced logic-based decision-making.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information. Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner. Possess public communication skills that allow for professional representation of Liberty University to a variety of business and community customers and associates. Strong organizational skills. Excellent computer skills.

Problem Solving

Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Occasionally required to travel to local and campus locations.
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• (If not administrative duties, such as labor, define general physical abilities. Regularly required to hear and speak in order to effectively communicate orally.)
• Occasionally required to stand, walk, and climb stairs to move about the building. Handle materials, reach overhead, kneel, or stoop in order to conduct business.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well lit, and the noise level is moderate.

Driving Requirements

If the employee is required to travel in performing the duties and responsibilities of the position, the use of one’s personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Time Type

Full time

Location

Hybrid

Pay Range

$18.27 - $20.19

Compensation is determined based on factors such as qualifications, experience, education, skills, and certifications, along with University needs and external market conditions. Market benchmarks may be used, as appropriate, in combination with internal equity to ensure pay is fair and aligned with the broader compensation structure.

• The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance.

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes.

The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the "religion" component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

Whatever capacity you work in at Liberty University, you’ll be playing a supportive role in our mission of Training Champions for Christ. Liberty has a wide variety of engaging and challenging positions available that are waiting for committed men and women of integrity just like you.

Located in the foothills of the Blue Ridge Mountains in Lynchburg, Va., Liberty University has been Training Champions for Christ since 1971. As one of the nation’s largest Christian universities, Liberty employs a diverse community of faculty, staff, and student professionals who are united by a shared mission and commitment to excellence. Through their dedication and service, Liberty employees help create a collaborative, faith-driven environment that supports meaningful work and lasting impact.