Academic Programs & Data Operations Coordinator

College of Lake County; Grayslake (IL); On-site; USD 19,000 - 27,000; Part time

Job summary

The College of Lake County in Grayslake seeks a Program Operations Assistant to support academic and data operations, maintaining course schedules and student records in line with ICCB requirements. You will process course changes, coordinate classroom assignments, prepare instructional materials, and assist faculty with technology and logistics.

You will also contribute to data reporting, auditing and record retention while safeguarding confidentiality under FERPA.

Qualifications

• A high school diploma or equivalent.
• Minimum two years of office support or related experience.
• Working proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Ability to follow instructions, manage multiple tasks, and meet deadlines independently for routine work, with support for new or complex tasks.
• Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment.

Responsibilities

• Create, update, and maintain class schedules, ensuring accuracy and consistency across systems and compliance with ICCB credit hour and unit-of-instruction standards.
• Process course changes, combinations, cancellations, and data entries as directed by faculty and department leadership.
• Coordinate classroom assignments across multiple campus locations.
• Assist with data reporting, document management, and record retention in alignment with ICCB and institutional guidelines.
• Prepare and organize instructor and student files each term and support audit and fiscal-year filing requirements.
• Enroll and drop students to maintain accurate attendance records and assist instructors with classroom logistics, technology needs, and paperwork.
• Maintain confidentiality of student and departmental data in accordance with FERPA and applicable regulations.
• Enroll and drop students in DAISI to ensure accurate attendance records.
• Assist instructors with technology issues (hardware, software, web), classroom logistics, and room changes.
• Print and organize Student Itinerary Forms and create folders with final instructor paperwork.
• Collect, verify, and enter documentation and attendance data from instructor submissions into DAISI.
• Participate in cross-departmental initiatives and campus events.
• Identify and recommend process enhancements to improve efficiency and service delivery.
• Perform other duties as assigned to support the mission, vision, strategic priorities and goals of the College and the primary unit, division and department of this position.

Job description

The College of Lake County in Grayslake seeks a Program Operations Assistant to support academic and data operations, maintaining course schedules and student records in line with ICCB requirements. You will process course changes, coordinate classroom assignments, prepare instructional materials, and assist faculty with technology and logistics.

You will also contribute to data reporting, auditing and record retention while safeguarding confidentiality under FERPA.