Academic Program Manager II

Georgia Tech; Atlanta (GA); On-site; USD 65,000 - 89,000; Full time

Job summary

Georgia Tech in Atlanta seeks an Academic Program Manager II to oversee administrative support for degreed and non-degreed programs. You will coordinate recruitment, admissions, retention efforts and program development, while managing staff and setting performance goals.

The role involves collaborating with faculty and administrators to ensure successful program delivery and outcomes as part of the Carter School of Public Policy.

Qualifications

• Bachelor's degree or equivalent in Academic Affairs, Business Management, Education or related field.
• Six to seven years of job related experience in academic programs or higher education.
• Advanced knowledge of educational program management, administration, supervision, customer service, and communications.

Responsibilities

• Coordinate the application process through response to prospect inquiries, scheduling interviews, maintaining applicant records, etc.
• Oversee student recruitment/program promotional event preparation.
• Supervise/provide advice for students and prospective students regarding assigned program offerings and academic progress.
• Prepare and disseminate communications materials regarding programs.
• Develop and implement career exploration and job search initiatives including interview skills training and employer outreach.
• Develop and administer program budget.
• Prepare reports related to program performance.
• Review program processes and procedures, recommend modifications as appropriate.
• May plan and supervise daily staff work activities.
• Perform other duties as assigned.

Skills

Program management

Administration

Supervision

Customer service

Communication

Organization

Multi-tasking

Accounting

Computer apps

Education

Bachelor's degree in Academic Affairs, Business Management, Education

Tools

Computers

Job description

Job Details

Job ID: 303442

Location: Atlanta, Georgia

Full/Part Time: Full-Time

Regular/Temporary: Regular

About Us

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are fundamental to everything we do:

• Students are our top priority.
• We strive for excellence.
• We thrive on diversity.
• We celebrate collaboration.
• We champion innovation.
• We safeguard freedom of inquiry and expression.
• We nurture the wellbeing of our community.
• We act ethically.
• We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Location

Atlanta, GA

Department Information

The Carter School of Public Policy (http://spp.gatech.edu/) has 63 faculty members and we instruct students in undergraduate, masters, and Ph.D. programs. Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with great economic and cultural strengths. The Institute is a member of the University System of Georgia, the Georgia Research Alliance, and the Association of American Universities. Georgia Tech prides itself on its technology resources, interdisciplinary research and collaborations, and high-quality student body.

Job Summary

Oversee administrative and logistical support to assigned degreed and/or non-degreed academic program offerings of an Institute academic unit. Facilitate the various actions required to successfully offer and conduct academic programs. These actions range from student recruitment, admission and retention to program development and outreach. Program assignments are generally considered to be complex or advanced in content and objective. Responsible for setting employee goals, assessing performance and providing feedback and making pay recommendations.

This position will interact on a consistent basis with: academic administrators, faculty members, prospective students, enrolled students.

This position typically will advise and counsel: prospects, students.

This position will supervise: academic advising and administrative staff members.

Responsibilities

• Coordinate the application process through response to prospect inquires, scheduling interviews, maintaining applicant records, etc.
• Oversee student recruitment/program promotional event preparation.
• Supervise/provide advice for students and prospective students regarding assigned program offerings and academic progress.
• Prepare and disseminate communications materials regarding programs.
• Develop and implement career exploration and job search initiatives to include interview skills training and employer outreach programs.
• Develop and administer program budget.
• Prepare reports related to program performance.
• Review program processes and procedures, recommend modifications as appropriate.
• May plan and supervise daily staff work activities.
• Perform other duties as assigned

Responsibilities

The Academic Program Manager II position in the Carter School of Public Policy is responsible for the following:

• Supervise the Academic Program Manager I positions within the School of Public Policy and serve as a liaison between the Academic Program Manager II positions and relevant faculty directors and administrators.
• Provide strategies for and execution of recruiting activities for all degree programs, including outreach on campus, to regional universities, direct contact, and social media and web visibility.
• Maintain relationships with local and national agencies, industries, and non-profits to create relationships for supply of applicants and receipt of graduates.
• Assist with TA/RA assignments, course scheduling, and room assignments.
• Provide leadership in professional development activities for current students, including the organization and management of the internship and coop programs, workshops, and alumni mentoring networks.
• Organize and maintain student records and coordinate with alumni relations to aid in the transition of student information to alumni databases.
• Administer, collect, and summarize graduate student exist surveys, including the compilation of data for the TaskStream reporting system for the Office of Academic Effectiveness.
• Assist in the preparation of annual and periodic School assessments and program reviews (which focus largely on student support)
• Other duties as assigned.

Required Qualifications

Educational Requirements

Bachelor's Degree in Academic Affairs, Business Management, Education or related field or equivalent combination of education and experience

Required Experience

Six to seven years of job related experience

Knowledge, Skills, & Abilities

SKILLS

This job requires advanced knowledge and skills related to educational program management and administration; supervision, customer service, oral and written communications; organization; multi-tasking; maintaining accounting records; and, use of basic and specialized computer applications.

Contact Information

Questions about the position may be directed to Brandi Foley-Rodgers ([e-mail]).

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (\"USG\") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Other Information

This is a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel.

This position does not require security clearance.

Job Grade: A9

Starting Pay Range At: $65,202.00/yr up to $88,673.00/yr

Background Check

Successful candidate must be able to pass a background check. Please visit https://usg.policystat.com/policy/19298143/latest/