Academic Program Coordinator - Graduate Enrollment Services

Penn State University; United States; On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Tuition discount

Job summary

Penn State University is seeking an Academic Program Coordinator within the Graduate Enrollment Services to support daily operations for the GES team and ensure smooth processing of applications, transcripts, and student records.

The role requires strong organizational abilities, firsthand communication with students and faculty, and proficiency in Microsoft Office; 2+ years of related experience are expected. This in‑office position follows a 8:00 AM to 5:00 PM Monday–Friday schedule.

Qualifications

• GED or HS diploma required.
• 2+ years of relevant experience required.
• Background check(s) will be conducted per university policy.
• Applicants must be authorized to work in the U.S.

Responsibilities

• Serve as first-line liaison with internal and external contacts and collaborate with students, staff, and faculty across the university.
• Answer inquiries from applicants and current students regarding application, enrollment, and graduation procedures.
• Schedule meetings and appointments and maintain calendars.
• Manage the Graduate Enrollment Services general email account.

Skills

Microsoft Office

Student portal experience

Education

GED or HS Diploma

Tools

Word

Access

Excel

PowerPoint

Job description

POSITION SPECIFICS

The J. Jeffrey and Ann Marie Fox Graduate School's Graduate Enrollment Services (GES) unit is seeking a Academic Program Coordinator to support daily operations for the GES team.

Responsibilities

• Serve as first-line liaison with internal and external contacts (in person, telephone, and email /other electronic media) and work very closely with students, staff, and faculty across the university.
• Answer inquiries from applicants and current students regarding the standard application, enrollment, and graduation procedures.
• Schedule meetings and appointments and maintain calendars.
• Manage the GES general email account.
• Process incoming transcripts and test scores for graduate applicants.
• Scan and index confidential student‑related documents using imaging systems.
• Develop new processes and procedures in support of GES office needs.
• Perform routine data entry.
• Proficiency in Microsoft Office (including Word, Access, Excel, and PowerPoint) is required; experience working on a student portal is preferred.

Application

Candidates should include a cover letter and resume for full consideration.

Work Arrangement

This position is an in‑office position with core hours being from 8:00 AM to 5:00 PM Monday through Friday.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

• General Equivalency Diploma (GED) or High School (HS)
• 2+ years of relevant experience
• Required Certifications: None

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

Salary & Benefits

The salary range for this position, including all possible grades, is $40,608.00 - $58,836.00.

Salary Structure - Information on Penn State’s salary structure.

Penn State provides a competitive benefits package for full‑time employees designed to support both personal and professional well‑being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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