Academic Program Coordinator

NU USA Northeastern University; Boston (MA); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

Vision & Dental insurance

Paid time off

Tuition assistance

Wellness & life benefits

Retirement plan and commuting support

Job summary

Northeastern University is seeking an Academic Program Coordinator in Boston to support the Department of Chemical Engineering. You will lead administrative efforts for graduate and undergraduate committees, manage admissions/recruitment processes, and assist with data analysis and budget for events.

You will coordinate teaching schedules, maintain program catalogs, and serve as a primary contact for students and faculty, while liaising with multiple departments to enhance department services.

Qualifications

• Associate degree and/or at least 2 years of administrative experience required.
• Bachelor’s degree preferred.
• 2 years of administrative duties experience required.
• Experience in an academic setting desirable.
• Strong project management and organizational skills with attention to detail.

Responsibilities

• Provide administrative leadership for Undergraduate and Graduate Committees and Associate Chair for Graduate Studies in Admissions and Recruitment.
• Coordinate admissions, recruitment, and graduate affairs with Faculty and staff.
• Lead committee meetings and capture minutes.
• Coordinate events such as conferences, town halls, capstone days, and outreach activities.
• Assist in budget-related matters for events and maintain department records and data analysis.

Skills

Administrative experience

Project management

Organizational skills

Communication skills

Interpersonal skills

Time management

Data analysis

Attention to detail

MS Excel

MS Word

Outlook

Teams

PowerPoint

Education

Associate degree

Bachelor’s degree preferred

Tools

MS Excel

MS Word

Outlook

Teams

PowerPoint

Job description

About the Opportunity

JOB SUMMARY: The Department of Chemical Engineering in the College of Engineering is seeking a highly motivated Academic Program Coordinator (APC) to join their team and provide integral support to this growing department. The responsibilities will include coordinating administrative leadership, supporting, and providing policy guidance for the Graduate and Undergraduate Committees and Associate Chairs. The APC is involved with all aspects relating to admissions, recruitment, and retention efforts, including tracking student progress and qualifying exams, and conducting student exit interviews. The APC is the primary contact for undergraduate and graduate students for all inquiries and assists students with solutions and collects their feedback to analyze trends to continuously improve department services and processes. The APC works with the Director of Operations and Business Management on various strategic special projects and provides data analysis on the above functions. The APC will also coordinate academic aspects by managing the teaching schedule (undergraduate and graduate), classroom change requests, TRACE evaluations, and updating the Undergraduate and Graduate Catalogue. The APC will also process reimbursements, student graduate assistantships, and other financial administration for students and student-based programs. The APC will be the point of contact for communications and administration regarding student-involved events such as the Conference Recruiting booth, Town Halls, Capstone events, Welcome Back events, and faculty-student luncheons. The APC is the liaison between the department and other departments in the College of Engineering, such as Undergraduate Advising and Graduate School of Engineering. The APC will be supervised by the Chemical Engineering Director of Operations and Business Management and will be on a team with other staff members.

MINIMUM QUALIFICATIONS

A successful candidate is a flexible team player who enjoys an independent and collaborative work environment and possesses the following: Associate degree and/or at least 2 years of administrative experience required; Bachelor’s degree preferred. 2 years of experience required in administrative duties. Experience in an academic setting is highly desired. Strong project management/organizational skills with attention to fine detail, and commitment to quality. Excellent interpersonal, oral presentation, and written communication skills. Must demonstrate a professional presence and maturity in dealing with a variety of audiences, external and internal to the university. Value and provide confidentiality around sensitive issues and can determine appropriate levels of communication around sensitive information. Effectively set goals, multi-task, and manage time. Display self-motivation and initiative. Computer literacy requirements, including a strong working knowledge of Microsoft Windows environment including MS Excel, Word, Outlook, Teams, and PowerPoint.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Undergraduate and Graduate Committee, Admissions, Recruitment, Affairs, and Data Analysis Management

• Provide administrative leadership and guidance for the Undergraduate and Graduate Committee and Associate Chair for Graduate Studies in their Admissions and Recruitment efforts.
• Work with Faculty and staff to coordinate all aspects of the undergraduate and graduate programs related to admissions, recruitment, and graduate affairs.
• Leads the committee in ensuring compliance with recruitment and admissions processes, including guidelines within the graduate handbook, are kept up to date and being followed.
• Continually assesses and recommends changes to the Guidebook based on faculty and student feedback, as well as current college and university guidelines, and education best practices.
• Work closely with COE Academic advisors to collect, track, and analyze student undergraduate and graduate candidacy requirements.
• Lead undergraduate and graduate committee meetings and take meeting minutes.
• Work closely with the Associate Chairs for Undergraduate and Graduate Studies and other department and university staff to plan and coordinate events such as Conference Recruiting booths, Town Halls, Capstone events, Graduate Candidate Day for Admitted Students, Welcome Back events, and faculty-student luncheons.
• Assist in budget-related matters regarding events.
• Keep the rest of the department aware of Undergraduate and Graduate-related issues at meetings, including representing undergraduate and graduate committees at department faculty meetings.
• Coordinate the advisor selection process during a student’s first year and maintain department database records of the graduate student’s advisors.
• Maintain student department records and assess data across graduate programs concerning placement, attrition, time-to-degree, stipends, etc.

Undergraduate and Graduate Student Key Contact and Data Analysis

• As the primary department contact for students, handles all undergraduate and graduate student inquiries and needs. Also serves as key contact for applicants or potential applicants to the graduate programs.
• Prepare and work closely with the Associate Chairs for Undergraduate and Graduate Studies and other departmental staff to organize and attend the student orientation and recruitment events.
• Proactively anticipate and solve potential future problems in ongoing administrative service to students.
• Collects and analyzes student feedback data to make and recommend process/system processes to Senior Business Manager, department executive committee, and COE Grad student services as applicable.
• Analyze Data for Recruitment, Admissions, and Retention, and other related data as necessary.

The Academic Coordinator maintains various duties such as assisting with

• TA/Grader Expectations
• Financial Management of Expense Reimbursement Vouchers
• Assist with the assistantship process of RAs and TAs, including managing the process of inputting financial data into the software system to generate assistantships, etc.
• Other special projects as needed.

DOCUMENTS REQUIRED

• Resume
• Cover letter
• Position Type: Academic Administration
• Additional Information

COMPENSATION

Grade/Pay Type: 107S Expected Hiring Range: $53,615.00 - $75,728.75

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

BENEFITS

Northeastern has a comprehensive benefits package for benefit eligible employees.

• medical
• vision
• dental
• paid time off
• tuition assistance
• wellness & life
• retirement- as well as commuting & transportation

Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system - which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide - serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors - aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.