Academic Engagement Programs Coordinator

NASA Jet Propulsion Laboratory; United States; On-site; USD 60,000 - 83,000; Full time

Job summary

NASA's Jet Propulsion Laboratory in Pasadena, California seeks an Academic Engagement Office Program Support person to help manage student internships and postdoctoral fellowships. You will provide logistical and administrative support, coordinate onboarding, and assist with data tracking.

Candidates should hold a Bachelor's degree and have strong Microsoft 365 and data tools skills. You will work independently and with teams to streamline processes, support events, and contribute to program

Qualifications

• Bachelor’s degree in Education, Business Administration, Communication, STEM or related field, or Masters in related discipline.
• 0-1 years of experience in education, administration, communication or related environments.
• Demonstrated technical aptitude and ability to quickly learn new systems, tools, and platforms to support efficient program operations.
• Proficiency with Microsoft 365 tools, including Word, Excel, PowerPoint, Co-Pilot, Outlook, Teams and SharePoint.
• Familiarity with workflow automation, work management, design, and/or AI-enabled tools (Smartsheet, Power Automate, Power BI, Canva, or similar platforms).
• Strong organizational skills with an ability to manage multiple projects and deadlines.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Excellent customer service, organizational, interpersonal, verbal and written communication skills.
• Experience preparing presentations, reports, or briefing materials for stakeholders.

Responsibilities

• Facilitate logistical and administrative support for internship and postdoctoral fellowship programs.
• Manage routine program workflows, including application processing, onboarding/offboarding coordination, monitoring student status, troubleshooting, and responding to inquiries.
• Support planning and execution of engagement events, including in-person attendance, logistics, setup, and welcoming participants.
• Contribute to program visibility through internal social media.
• Provide occasional presentations to students, postdocs, or mentor groups as needed.

Skills

Organizational skills

Independent work

Customer service

Communication skills

Team collaboration

Education

Bachelor’s degree

Master’s degree

Tools

Microsoft 365

Smartsheet

Power BI

Power Automate

Canva

Job description

NASA's Jet Propulsion Laboratory in Pasadena, California seeks an Academic Engagement Office Program Support person to help manage student internships and postdoctoral fellowships. You will provide logistical and administrative support, coordinate onboarding, and assist with data tracking.

Candidates should hold a Bachelor's degree and have strong Microsoft 365 and data tools skills. You will work independently and with teams to streamline processes, support events, and contribute to program