Student & Postdoc Engagement Programs Coordinator

citjpl; United States; On-site; USD 60,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Retirement plan

Flexible schedule

Job summary

Jet Propulsion Laboratory in Pasadena, California, invites applications for a program operations assistant supporting student internships and postdoctoral fellowships. You will handle day-to-day operations, onboarding, and participant communications to keep programs running smoothly.

This role requires strong organizational and communication skills, proficiency with Microsoft 365 and Smartsheet, the ability to manage multiple projects, and a commitment to NASA policies and safety.

Qualifications

• Bachelor’s degree in Education/Business Administration/Communication/STEM or related field
• Masters in a related discipline
• Proficiency with Microsoft 365 tools and data platforms
• Experience with workflow automation or AI-enabled tools

Responsibilities

• Facilitate logistical and administrative support for JPL's student internship and postdoctoral fellowship programs, ensuring smooth day-to-day operations.
• Manage routine program workflows, including application processing, onboarding and offboarding coordination, monitoring students/participant status, troubleshooting, and responding to inquiries from students, postdocs, mentors and advisors.
• Support planning and execution of engagement events, including in-person attendance, by helping with logistics, setup, and welcoming and interacting with participants.
• Contribute to program visibility through internal social media.
• Provide occasional presentations to students, postdoc, or mentor groups as needed.
• Utilize and maintain internal data platforms (student and postdoc portal, Smartsheet, Microsoft Teams, Excel) to track program metrics and generate accurate reports.
• Identify opportunities to streamline internal processes and assist with implementing improvements.
• Represent programs at occasional offsite events requiring confident, professional engagement with the public.
• Ensure compliance with all institutional policies, partner agreements, and NASA-specific regulatory requirements.
• Perform ad hoc duties as assigned.

Job description

Jet Propulsion Laboratory in Pasadena, California, invites applications for a program operations assistant supporting student internships and postdoctoral fellowships. You will handle day-to-day operations, onboarding, and participant communications to keep programs running smoothly.

This role requires strong organizational and communication skills, proficiency with Microsoft 365 and Smartsheet, the ability to manage multiple projects, and a commitment to NASA policies and safety.