Academic Counselor

Delaware Technical Community College; Wilmington (DE); On-site; USD 45,000 - 65,000; Full time

Job summary

Delaware Technical Community College seeks an Academic Counselor to provide comprehensive advising from recruitment through graduation, including proactive and career guidance. The role also oversees the George Campus Student Success courses and contributes to the Student Affairs advising collaboration.

The position emphasizes expertise in disability support services, reviewing documentation, and developing academic accommodation plans to support student success and completion of degree goals.

Qualifications

• Bachelor’s degree required; master’s preferred.
• Four years of academic advisement or enrollment management experience.
• Expertise in disability support services, including reviewing documentation and developing academic accommodation plans.
• Experience teaching student success courses is a plus.

Responsibilities

• Provide comprehensive advising from recruitment to graduation.
• Teach student success courses for new and returning students.
• Support enrollment management and monitor retention via data reports and early alert systems.
• Collaborate on campus and collegewide committees and initiatives.
• Coordinate services for international students, athletes, and veterans/service members.

Skills

Academic advising

Enrollment management

Financial aid counseling

Diversity & inclusion

Public speaking

Education

Bachelor’s degree

Master’s degree preferred

Tools

Student information systems

MS Office

Presentation software

Job description

The position will provide comprehensive advising to students to include initial and proactive advising. In addition to the academic counselor’s principal accountabilities, this position would also oversee the Student Success courses at the George Campus and be an active member of the Student Affairs’ advising collaboration committee. Expertise in disability support services, including reviewing documentation and working with students to develop academic accommodation plans.

Salary Determined by degree and experience

Classification Information

Classification Title

Classification Title Academic Counselor

Job Code

Job Code 3006 (FT), 3506 (PT)

FLSA

FLSA Exempt

Position Pay Grade

Position Pay Grade Salary Plan A

Position Type

Position Type Full-Time

Summary Statement

The incumbent provides comprehensive educational support for student success at Delaware Tech and facilitates learning through advising, teaching, and engaging students. The incumbent is responsible for enrollment management, ensuring prospective and returning students have the resources they need to begin and complete their educational goals.

Nature and Scope

This position typically reports to the dean of student affairs. The incumbent is responsible for providing educational support from recruitment to graduation. The incumbent promotes student success by assisting prospective students in completing the steps to enrollment, providing academic advising, guiding students in identifying career objectives, developing and delivering workshops, teaching student success courses, and facilitating other co-curricular activities that support student learning, engagement, retention, and completion. Typical interactions include students, family members, faculty, staff, administrators, and community partners.

Principal Accountabilities

An incumbent may perform any combination of the below listed accountabilities:

1. Provides comprehensive advising to students to include initial, proactive, and career advising.

2. Provides user-friendly services and access to information that assists prospective students with application and enrollment.

3. Provides comprehensive financial aid information and counseling to prospective and current students, including application procedures for completing the financial aid process, requirements for continued eligibility, expectations for maintaining satisfactory academic progress, and related financial aid matters.

4. Plans and delivers programs, activities, and experiences, such as service-learning, field experiences, and co-curricular activities that enhance student development, learning, and engagement with a focus on supporting student mastery of the Core Curriculum Competencies.

5. Assists students with developing and using strategies that support effective problem-solving, decision-making, adjustment to college, student development, and academic success.

6. Participates as an active member of an academic program’s advisement team.

7. Provides coordination, services, activities, experiences, and learning opportunities for areas such as student success course curricula, international students, athletes, and veterans/service members.

8. Teaches student success courses for new and returning students.

9. Facilitates enrollment management by managing prospective student caseloads, communicating with students to assist them in enrolling/re-enrolling, assisting students in completing financial aid requirements, and monitoring academic performance, attendance, and retention through data and analysis reports and early alert systems.

10. Identifies and provides outreach to students who are experiencing academic difficulty, exhibiting attendance problems, or who have withdrawn from the College or failed to re-enroll, and provides assistance to help students successfully continue pursuit of their educational goals at the College.

11. Refers students to appropriate community service agencies for assistance with needs beyond the mission and services of the College.

12. Assists with leading, planning, and implementing special events and initiatives.

13. Leads and/or serves on campus and collegewide committees.

14. Performs other related duties as required.

Knowledge Skills and Abilities

TECHNICAL COMPETENCIES :

Applies current student affairs theories and best practices.
Knowledge of enrollment management strategies in admissions, financial aid, or retention programs.
Knowledge of presentation software and mechanics to create and deliver effective presentations.
Ability to teach college level student success courses, including integration of active and collaborative learning methods and educational technology.
Knowledge of academic and career advising strategies.
Knowledge of community resources and of the means to access resources.
Knowledge of student records systems.

BEHAVIORAL COMPETENCIES :

Ability to effectively communicate and relate to a diverse population in a multicultural environment.
Strong interpersonal and customer service skills.
Communicates clearly and effectively, both verbally and in writing.
Demonstrates high standards of honesty, integrity, trust, and commitment to College values.
Interacts with others in a fair, respectful and dignified manner.
Builds, maintains, and strengthens mutually beneficial relationships both inside and outside the College.
Works collaboratively with others to achieve common goals, exhibiting a strong sense of team spirit.
Commits to discovering and meeting the needs and expectations of internal and external stakeholders.
Demonstrates strategic thinking, analytical thinking and creative problem solving.
Accepts personal responsibility for quality and timeliness of work.

LEADERSHIP COMPETENCIES :

Demonstrates ability to work collaboratively with others to achieve desired results.
Demonstrates and communicates understanding of and commitment to the mission, vision, and goals of the College.
Maintains a focus on desired outcomes, achievement strategies & actions, and consequent results.
Supports cultural awareness and diversity by promoting a climate of fair and equal opportunity for all.
Manages and resolves conflict in a positive and constructive manner.

Minimum Qualifications

Bachelor’s degree in a relevant field (master’s degree is preferred).
Four (4) years of academic advisement or enrollment management experience (student affairs experience at the college/university level is preferred).

Posting Number

Posting Number REG5210PO

Number of Vacancies

Desired Start Date

Desired Start Date 11/16/2026

Position End Date (if temporary)

Open Date

Open Date 11/10/2026

Close Date

Close Date 11/30/2026

Open Until Filled No

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

Required Documents

• Resume
• Cover Letter/Letter of Application
• Unofficial Transcripts

Optional Documents

• Teaching Philosophy
• Writing Sample
• Curriculum Vitae
• Other Document
• Multi Media
• First Letter of Reference
• Second Letter of Reference
• Certificates

Delaware Technical Community College - Human Resources
Our Campuses