Academic Applications Coordinator

Inside Higher Ed; Murray (KY); On-site; USD 24,037 - 34,235; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Tuition waivers

Paid parental leave

Job summary

A regional university in Kentucky is seeking an Academic Applications Coordinator to support academic and instructional applications. The successful candidate will manage the Learning Management System (LMS), provide technical support for web conferencing tools, and lead training for faculty. A Bachelor's Degree and two years' experience in a technology-related field are required. This role offers a comprehensive benefits package and a full-time schedule.

Qualifications

• Two years’ experience in a technology-related field.
• Experience supporting instructional technology solutions.
• Excellent interpersonal and communication skills.

Responsibilities

• Administer the LMS and manage enrollments.
• Provide technical support for the web conferencing system.
• Lead training sessions on academic applications.
• Deliver user support through the ticketing system.

Skills

Interpersonal skills

Communication skills

Technical support

LMS management

Education

Bachelor’s Degree

Tools

Learning Management System

Web conferencing tools

Job description

Academic Applications Coordinator – Posting No. 20260034NE – 1 Vacancy – Posting Date: 12/17/2025 – Closing Date: 01/04/2026 – Hourly Rate: $21.15 – Location: Murray, KY – Regular Full‑Time – 12‑Month Term.

About Murray State

Murray State University is a public comprehensive university located in west Kentucky. It offers a low cost of living, friendly small‑town atmosphere, and access to Kentucky Lake and Land Between the Lakes. It is close to major cities including Nashville, St. Louis, Louisville, and Memphis.

Job Summary

Support all academic and instructional applications, including the Learning Management System (LMS), lecture capture, test scoring, collaborative tools, web conferencing, and survey solutions. Provide user support, training, and documentation.

Responsibilities

• Administer the LMS: manage enrollments, create course shells, plan system upgrades, and oversee user support.
• Provide administrative and technical support for the web conferencing system.
• Support survey needs and research solutions.
• Lead training sessions on academic and survey applications.
• Deliver direct support to end‑users through the ticketing system.
• Create and maintain documentation for supported tools.
• Stay current on application changes and updates.
• Perform other duties as assigned.

Minimum Education Requirements

• Bachelor’s Degree.

Minimum Experience and Skill Requirements

• Two years’ experience in a technology‑related field.
• Excellent interpersonal and communication skills.

Preferred Education and/or Experience Qualifications

• Higher‑education experience supporting instructional technology solutions such as LMS, lecture capture, web conferencing, and e‑mail.
• Bachelor’s Degree in Computer Science or a related field.

Benefits

Faculty and staff receive a comprehensive benefits package including health insurance, retirement, tuition waivers, paid holidays, vacation, sick leave, and paid parental leave.

Equal Opportunity Employment

Murray State University is an Equal Opportunity Employer/AA and does not discriminate based on race, color, national origin, sex, gender, identity, sexual orientation, religion, age, veteran status, disability, or political/social viewpoint.

Employment Details

Department: Information Systems
Position Type: Staff – Non‑Exempt (Hourly)
Work Hours: Regular full‑time with possible overtime during peak periods and events outside business hours.

Physical Demands

• Normal office environment.