Academic Advisor/Success Coach (Cherokee Campus)

State of South Carolina; Gaffney (SC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health and dental insurance

Retirement and savings plan

Paid vacation and sick leave

Telecommuting / flexible schedules (as

Job summary

Spartanburg Community College seeks an Academic Advisor/Success Coach to guide students in academic planning, progress, and scheduling. The role includes helping students develop study skills, time management, and self-regulation to promote college success and graduation outcomes.

Collaborating with faculty advisors and department chairs, you will explain policies, assist with academic plans, and monitor progress for retention initiatives while maintaining FERPA-compliant records and supporting

Qualifications

• Bachelor's degree required; Master’s preferred.
• 3+ years in academic advising or related student support services.
• Experience with Colleague Self Service or similar SIS.

Responsibilities

• Provide academic guidance on plans, progress, and class schedules.
• Collaborate with faculty advisors and chairs on programs and progression.
• Explain policies and assist in developing academic plans to meet graduation requirements.
• Maintain advising records in FERPA-compliant manner.
• Interact with students at least twice per semester and as needed.
• Inform advisees of deadlines for Add/Drop and other registration milestones.

Skills

Educational guidance

Student coaching

Team collaboration

Education

Bachelor's degree

Master's degree

Tools

Colleague Self Service

Job description

Job Responsibilities

The Academic Advisor/Success Coach provides educational guidance by working with students concerning their academic plans, progress, and class schedule, as well as, help students develop skills, behaviors, and habits that contribute to success in college including academic and career goal setting, learning strategies, time management and organization, self-regulation, and self-efficacy.

Provides academic advising to support student retention and graduation initiatives. Collaborates with faculty advisors and department chairs when applicable regarding a student's academic program and progression.

Explains academic policies, procedures, and guidelines to students to meet their educational goals. Supports students in developing the required academic plan to meet graduation requirements. Identifies and helps resolve obstacles impeding the academic success of students. Meets with students a minimum of two times per semester and as necessary.

Monitors progress of students in caseload with check-ins, scheduled meetings or proactive outreach and communication, responding to student questions, concerns and needs.

Fosters persistence and completion by maintaining a caseload of academic warning or probation students, first time in college and/or transfer students; utilizes college's early alert software as part of this caseload maintenance.

Implements Office of Student Success retention and persistence-based initiatives. Collaborates with various areas within and outside of the Student Services to facilitate student success, retention, and persistence. Maintains advising records and confidential student records in compliance with FERPA regulations.

Educates students about the value of academic advisement and the importance of the registration process. Informs advisees of significant deadlines regarding Course Add, Course Drop, Mid-Terms, Course Withdrawals, and academic support services.

Minimum And Additional Requirements

Bachelor's degree and experience in student services programs.

Preferred Qualifications

Master's degree; at least 3 years experience in academic advising or related student support services. Experience with Colleague Self Service or other Higher Education Database systems.

Additional Comments

Evening/weekend hours and travel to other campuses may occasionally be required for scheduled events.

Spartanburg Community College is an affirmative action and equal opportunity employer for all qualified persons regardless of race, color, sex, including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, and disability.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.