Academic Advisor (Student Services Professional IB and SSP II) 2 positions

California State University, Chico; Chico (CA); On-site; USD 54,000 - 87,000; Full time

Benefits offered by this job

Tuition fee waiver

Job summary

California State University, Chico is hiring two Academic Advisor roles at SSP IB and SSP II levels. The roles involve delivering developmental advising to diverse student groups, guiding students through degree planning and milestones, and supporting retention and graduation efforts.

The SSP IB position emphasizes individualized advising under supervision, while SSP II works independently on complex advising needs and outreach, with a focus on ECC students and success metrics.

Qualifications

• Bachelor’s degree in behavioral sciences, public or business administration or a related field.
• Two years of full-time professional experience for SSP II; Master’s degree may substitute for one year of experience.

Responsibilities

• Direct academic advising for majors within ECC; provide guidance to students from investigation to implementation.
• Develop creative solutions addressing needs of students; use high level communication skills.
• Assist with ECC Student Success Center: ESSC support and outreach to specified student populations.

Skills

Student advising

Counseling

Interpersonal skills

Education

Bachelor's degree in related field

Master’s degree substituted for experience (see note)

Job description

• Unit 4 - APC - Academic Professionals of California 1

Job Search Category/Discipline

• Student Services 1

Time Basis

• Full Time 1

Details - Academic Advisor (Student Services Professional IB and SSP II) 2 positions

CalPERS retirees may not be considered for staff/MPP positions if they have collectedunemployment within the prior 12 months and/or if there has not been a minimum of180 calendar days between their retirement date and the appointment date.

Academic Advisor (Student Services Professional IB and SSP II) 2 positions

Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/Department Summary:

SSP IB: Under general supervision of the Director the ECC Student Success, the employee performs basic professional student services work, utilizing a combination of high-level interpersonal skills and personal student contact. Academic advisors help students develop intentional decision-making skills and strategies for academic success, and work on problems from the investigation and analysis stage through the solution and implementation stage. The primary work processes are assigned tasks typically follow well established work procedures and guidelines. Academic Advisor provides developmental academic advising to potential, current and disqualified students, on a drop-in, referral, or appointment basis, and perform related activities in support of the University's focus on student success, retention and graduation.

SSP II: Working independently, under general supervision of the Director of ECC Student Success, the Student Services Professional (SSP II) independently performs moderately complex professional student services work. Under the primary work direction from the ECC College Advising and Retention Specialist (CARS), incumbent will use highly developed communication skills and personal contact to develop creative solutions, which address the needs of students in ECC. Responsibilities include: Direct academic advising for majors and minors within ECC departments/programs, and targeted outreach to current and incoming students within specific populations in ECC. Position will often be tasked with answering initial student questions and assisting SSP III with solving admission and retention problems for incoming and current students as well as assisting with the ECC Student Success Center (ESSC). Incumbent will perform student advisement, using a high degree of judgment, persuasiveness, and imagination and professional skills, to guide students on complex problems from the investigation and analysis stage through the solution and implementation stage. The purpose of this work is to assist students in making timely progress toward their degree objectives.

Required Education and Experience:

SSP IB:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

SSP II:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
AND
Two years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.

*A Master’s degree in a job-related field may be substituted for one year of the professional experience. Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis.

Preferences for both SSP IB and SSP II:

Preference may be given to applicants with the following as they may be considered specialized skills:

• Experience in academic advising, counseling, orientation, teaching or other student service program or related field
• Understanding of academic requirements and knowledge of the overall planning process and strategies for combining General Education and major coursework into an academic plan
• Experience advising, coaching, or mentoring individuals to help them identify goals, navigate challenges, and achieve successful outcomes.
• Demonstrated interpersonal communication and relationship-building skills with a diverse college-student population.

Time Base: Full-time

Pay Plan: 12/12

CSU Classification Salary Range: SSP IB $53,784 - $76,104 per year.

CSU Classification Salary Range: SSP II $60,996 - $86,736 per year.

Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

California State University, Chico, in accordance with CSU policy, may require that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.

The person holding this position is considered a "General Mandated Reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment.

About Chico State:

Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, theMechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.

The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555 . It is also available on the web at Annual Security & Fire Safety Report .

Open Until Filled (Review of Applications will begin 11/12/26. Applications received after that date may be considered.)

Advertised: October 29, 2026 (9:00 AM) Pacific Daylight Time
Applications close: Open until filled