Admissions Advisor (Student Services Professional II)

Online Employment System; Chico (CA); Presencial; USD 61.000 - 87.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition fee waiver

Health insurance

Descripción de la vacante

California State University, Chico is seeking an Admissions Advisor in Graduate Studies. Under the Graduate Studies Dean’s supervision, the advisor will manage graduate admissions processes, interpret policies, and leverage OnBase, Salesforce, and Marketing Cloud to improve processing and communications.

The role plans workshops and advising sessions, and contributes to recruitment and retention efforts for graduate programs, collaborating with Associated Students, Student Life, International

Formación

• Bachelor’s degree or higher in behavioral sciences, public or business administration.
• Two years of professional student services experience; master’s may substitute for one year.
• Experience with graduate admissions systems (WebAdmit, Cal State Apply) preferred.

Responsabilidades

• Manage graduate admissions processes and policies.
• Analyze data related to graduate programs.
• Develop and implement technology to improve admissions processing (OnBase, Salesforce, Marketing Cloud).
• Plan workshops and advising sessions for students.
• Support recruitment and retention for graduate students.
• Collaborate with Associated Students, Student Life, International Education to accomplish duties.

Conocimientos

Graduate admissions experience

Data analysis

Workshop facilitation

Diversity & inclusion collaboration

Educación

Bachelor's degree or higher in behavioral sciences/public/business administration

Herramientas

OnBase

Salesforce

Marketing Cloud

Descripción del empleo

Our Commitment to Equity, Diversity, and Inclusion

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/Department Summary

Under the general supervision of the Graduate Studies Dean and the lead work direction of the Graduate Programs Specialist, the Admissions Advisor utilizes strong interpersonal skills and initiative, to perform moderately complex professional student services work, which requires both professional judgment and knowledge. The Admissions Advisor performs graduate admissions processes, interpreting, enhancing, and implementing graduate admissions policies and procedures, analyzing data related to graduate programs, and assisting with the development and integration of technology such as, OnBase, Salesforce, and Marketing Cloud, to improve admissions processing and communication. The Admissions Advisor plans and facilitates workshops and advising sessions for students in individual and group settings and participates in developing and implementing strategic recruitment and retention activities for graduate students. The Admissions Advisor may act as a spokesperson within assigned areas and serve on advisory boards and committees, as assigned, collaborating with other departments such as Associated Students, Student Life and Leadership, International Education and Global Engagement to accomplish duties.

Required Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis. AND Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Preferences

• Direct experience in graduate admissions, graduate enrollment management, or graduate student services.
• Experience using WebAdmit, Perceptive Content, Cal State Apply, or other specialized graduate admissions systems.
• Experience evaluating graduate applications, transcripts, academic eligibility, or residency classifications.
• Experience training colleagues or student employees in technical systems, admissions procedures, or student service processes.

Time Base

Full-time

Pay Plan

12/12

Work Schedule

Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm

CSU Classification Salary Range

$60,996 - $86,736 per year.

Benefits

This position qualifies for benefits including tuition fee waiver (if eligible).

CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf

Additional Information

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

California State University, Chico, in accordance with CSU policy, may require that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.

The person holding this position is considered a "General Mandated Reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment.

About Chico State

Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, "Today Decides Tomorrow", is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.

The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555. It is also available on the web at Annual Security & Fire Safety Report.