Academic Advisor SEIU

Northeastern University; Oakland (CA); Hybrid; USD 65,000 - 80,000; Full time

Job summary

Northeastern University, Boston and global campuses, seeks an Academic Advisor to deliver student-focused advising to undergraduate pathway students. You will help identify interests, plan courses, and coordinate with home colleges to support retention and success.

The role includes teaching the Introduction to College course, developing modules with campus units, and supporting admissions outreach. Bachelor's, 2–3 years' experience, and strong communication are required.

Qualifications

• Bachelor's degree required.
• 2–3 years of relevant professional experience.
• Experience with diverse student populations.
• Excellent oral and written communication skills.
• Understanding of advising processes and educational requirements.
• Proficiency with varied software applications.
• Strong organizational skills and teamwork.

Responsibilities

• Provide general academic advising to undergraduate pathway students.
• Assist with registration, scheduling, and academic planning.
• Maintain student records and monitor progress.
• Teach sections of the Introduction to College course.
• Participate in advising committees and cross-campus initiatives.
• Support Admissions activities and campus partnerships.

Skills

Academic advising

Student support

Communication

Organization

Teamwork

Diversity experience

Education

Bachelor's degree

Master's degree in Higher Education or related field

Job description

About the Opportunity Job Summary Under the supervision of the Director of Global Undergraduate Academic Advising, the Academic Advisor delivers student-focused academic advising to undergraduate students enrolled in pathway programs offered across Northeastern network campuses. The Academic Advisor helps students identify their interests, abilities, and academic goals while providing general program advising across a portfolio of undergraduate degree programs. This position works in partnership with advising units from each program’s home college on the Boston campus to support student success and retention. Responsibilities include identifying and supporting at‑risk students, assisting with registration and academic planning processes, maintaining student records, participating in recruitment and orientation activities, developing collaborative campus partnerships, and teaching multiple sections of the Introduction to College course.

Key Responsibilities & Accountabilities

Academic Advising and Retention (60%)

• Partner with academic advising units on the Boston campus and other global campuses to provide general academic advising and support for undergraduate pathway program students.
• Advise students in alignment with best practices in student support and success.
• Utilize the early alert system to identify, track, and conduct outreach to at-risk students.
• Maintain documentation of student interactions and accurate student records.
• Monitor student academic progress and provide appropriate guidance and referrals.
• Assist students with schedule planning, course registration, add/drop processes, withdrawals, and major declaration.
• Identify struggling students and make referrals to appropriate university resources and support services.
• Participate in advising-related committees and initiatives that support student success.

Teaching (25%)

• Teach sections of the Introduction to College course.
• Collaborate with undergraduate academic advising units on the Boston campus to develop new course modules and teaching approaches as appropriate.
• Monitor student attendance and grades for assigned course sections.
• Submit progress reports as needed.

Special Projects (15%)

• Serve as a liaison and collaborate with designated campus departments and offices, including the Registrar, the Office of Global Services, and WeCare.
• Participate in advising-related committees and collaborative initiatives.
• Support Admissions activities, events, and student recruitment efforts as needed.
• Develop and coordinate relationships with various campus offices to enhance services and support for students.

Minimum Qualifications Required

• Bachelor's degree.
• 2 to 3 years of relevant professional experience.
• Experience working with diverse student populations.
• Excellent oral and written communication skills.
• Understanding of educational requirements and academic advising processes.
• Demonstrated proficiency with a variety of software applications.
• Strong organizational skills.
• Experience working collaboratively as part of a team.

Preferred

• Master's degree in Higher Education, Counseling, Social Work, or a related field.

Required Documents

Resume

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees.

This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation.

Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Base Pay Rate: $72,320.11

Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—including 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.