Academic Advisor - Mercy College

Mercy Health; Toledo (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Tuition assistance

Professional development

Paid time off

Health benefits

Job summary

Mercy Health is seeking a dedicated Success Advisor/Academic Advisor to join the RHEI/Toledo advising team. You will support students throughout their lifecycle with counseling, degree planning, and resource referrals to promote timely completion and success across diverse populations.

You will partner with faculty and administrators to develop and assess advising tools, orientation programs, and retention efforts, while maintaining equity and access for all students.

Qualifications

• Requires Master’s degree in Education, Counseling, Psychology, or Student Development.
• Minimum 2 years’ experience in academic advising or higher education counseling.

Responsibilities

• Provide academic advising to a diverse student population, including non-traditional and online learners.
• Assist students in developing independent, active learning strategies and academic success plans.
• Refer students to career, counseling, and student life resources as needed.
• Guide students in navigating college policies, resources, and degree planning.
• Collaborate with faculty and leadership to support retention programs and orientation activities.
• Monitor progress and help develop graduation plans with individual students.

Skills

Student advising

Academic counseling

Diversity & inclusion

Student success

Education

Masters degree in Education/Counseling/ Psychology/Student Development

Job description

Job Summary

The Success Advisor/Academic Advisor serves as a member of the RHEI/Toledo advising team in which students are placed at the center of all that we do and supports students throughout the student lifecycle by providing academic advising and academic counseling to all student populations as guided by the mission, vision, and strategic plan of the Richmond Higher Education Institutions/Mercy College and Office of Student Success/Student Success Center. The Success Advisor/Academic Advisor partners with students, faculty and administration of the RHEIs/Mercy College to support students in pursuit of their educational goals and to ensure they have access to support, services, and resources that assist students in their academic journey.

Essential Functions

• Provides academic assistance and advising to a diverse student population including non-traditional on-campus and hybrid/online learners to facilitate students’ successful and timely educational planning and degree completion in alignment with their educational and career goals.
• Assists students in developing skills and strategies which foster independent, active learning, academic success and progression, timely degree completion and achievement of their educational goals.
• Evaluates student needs and provides appropriate resource referral to career, academic, counseling, and student life resources and opportunities.
• Provides insight and direction to students in making decisions concerning education goals leading to graduation. Serves as institutional representative and vital connection in helping students understand college resources, policies, and procedures.
• Contributes to the development, implementation, and assessment of academic and non-academic programming, advising tools and resources. Identifies, recommends, and helps coordinate academic assistance resources, programming, and related auxiliary support services.
• Develops a rapport of trust and accessibility with assigned students in caseload. Ensures accurate academic advising and quality support, contributing to persistence and a positive student experience. Upholds sound equity and inclusion practices for student success with all students.
• Collaborates with faculty and the Director of Student Success/Director of Retention & Student
• Success to identify at-risk students and develops an action plan to facilitate student success.
• Assists with retention programming for all programs. Helps develop and team teach parts of the Orientation course for incoming students.
• Monitors student progress and develops graduation plans in partnership with individual students. Provide information regarding curriculum, policies, procedures, opportunities and guidelines for academic programs.
• Represents the Office of Student Success/Student Success Center at internal and external events and functions. Participates in student organizations and on committees, provides support for student affairs/student life initiatives.
• Supports strategic support efforts as directed by the Dean/VP/Director of Student Success/Director of Retention & Student Success, including but not limited to new student orientation, campus connections, continuing student programming, and commencement.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job‑related duties as required by their supervisor, subject to reasonable accommodation.

Education

Graduate (Masters) Degree in Education, Counseling, Psychology, Student Development (required)

Licensure/Certification

None

Experience

2 years or more and recent experience in academic advising, higher education counseling or a closely related field.

As a Mercy College of Ohio associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Aff t ive Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]