Academic Advisor III

West Texas A&M University; Canyon (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

West Texas A&M University in Canyon, Texas seeks an Academic Advisor III to support Advising Services, primarily liaising with the College of Nursing and Health Sciences. The role manages a heavy caseload of undergraduates, develops remediation plans, and coordinates with faculty and staff to guide course selections and progression.

The ideal candidate will have a Bachelor’s degree, 1 year advising experience, strong communication skills, and proficiency with Excel/Databases.

Qualifications

• Bachelor’s degree in applicable field or equivalent combination of education and experience.
• One year of related experience in advising and recruiting.
• College-student facing service as a peer leader, student employee, or similar experience.
• Experience in academic support for secondary and/or college-level students.
• Familiar with higher education student information systems.
• Ability to multitask and work cooperatively with administrators, faculty, students and parents.
• Ability to present information clearly and concisely.
• Ability to work with sensitive information and maintain confidentiality.
• Excellent written communication, analytical, interpersonal, and organizational skills.
• Proficiency in using Excel, Word, and database applications.
• Experience taking courses or facilitating online courses.
• Will assist with all new student orientations and prospective visits for student athletes.

Responsibilities

• Provides academic advice and guidance to students.
• Advises undergraduate students with fewer than 45 earned hours and new transfers in CoNHS.
• Submits course substitutions, add/drops, and change of curriculums.
• Approves, establishes, and monitors student probationary terms.
• Serves as the Early Alert Coordinator; develops communication plans to educate stakeholders regarding the program.
• Manages the case load of early alerts received during semesters and assesses the program procedures, policies and effectiveness.
• Assist with all New Student Orientation events.
• Assists with training and development for faculty advisors.
• Develops remediation plans and efforts to assist at-risk student populations. Includes collaboration with departments in CoNHS to connect students to appropriate services.
• Assessment of programming and retention of identified student population
• Maintains 100% compliance with timely completion of required System, University and job-specific online training courses.
• This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties as assigned.

Skills

Excellent written communication

Analytical skills

Interpersonal skills

Organizational skills

Multitasking ability

Confidentiality awareness

Excel proficiency

Word proficiency

Database familiarity

CRM software familiarity

Education

Bachelor’s degree in applicable field

Master’s degree (preferred)

Tools

Excel

Word

Database applications

CRM software (Datatel-Colleague)

Job description

Job Title Academic Advisor III

Agency West Texas A&M University

Department Advising Services

Proposed Minimum Salary $2,964.00 monthly

Job Location Canyon, Texas

Job Type Staff

Job Description

The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits

NOTICE - All posted positions are subject to budget approval.

General Summary:

The Academic Advisor III is part of the Advising Services team and is expected to assist in all advising and registration activities of Advising and Transfer Services. This adviser will serve as the College of Nursing and Health Sciences liaison and assume primary responsibility of regular communication to undergraduate students, faculty advisors and administrators. Primary case load (250-300 students) will include newly admitted freshmen and transfers majoring in program under CoNH . Responsibilities include developing remediation plans, collaborating with other academic support departments for identified students, and facilitating assessment of programming provided. This adviser coordinates the University Early Program geared to supporting students identified by faculty needing connection to resources to complete courses successfully. Developing and maintaining communication with all shareholders and facilitation of communication with students will be expected.

Responsibilities:

• Provides academic advice and guidance to students.
• Advises undergraduate students with fewer than 45 earned hours and new transfers in CoNHS.
• Submits course substitutions, add/drops, and change of curriculums.
• Approves, establishes, and monitors student probationary terms.
• Serves as the Early Alert Coordinator; develops communication plans to educate stakeholders regarding the program.
• Manages the case load of early alerts received during semesters and assesses the program procedures, policies and effectiveness.
• Assist with all New Student Orientation events.
• Assists with training and development for faculty advisors.
• Develops remediation plans and efforts to assist at-risk student populations. Includes collaboration with departments in CoNHS to connect students to appropriate services.
• Assessment of programming and retention of identified student population
• Maintains 100% compliance with timely completion of required System, University and job-specific online training courses.
• This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties as assigned.

Necessary Qualifications:

• Bachelor’s degree in applicable field or equivalent combination of education and experience.
• One (1) year of related experience in advising and recruiting.
• College-student facing service as a peer leader, student employee, or similar experience.
• Experience in academic support for secondary and/or college-level students.
• Familiar with higher education student information systems.
• Ability to multitask and work cooperatively with administrators, faculty, students and parents.
• Ability to present information clearly and concisely.
• Ability to work with sensitive information and maintain confidentiality.
• Excellent written communication, analytical, interpersonal, and organizational skills.
• Proficiency in using Excel, Word, and database applications.
• Experience taking courses or facilitating online courses.
• Will assist with all new student orientations and prospective visits for student athletes.

Preferred Qualifications:

• Master’s degree.
• Four years of related experience in academic support for secondary and/or college-level students.
• Communication development for print or web design as an instructional tool.
• Has worked with CRM software to manage communication and develop communication plans.
• Effective communication and time management to meet in-person and online learners’ appointment needs.
• Career coaching and/or familiar with learning and career assessment tools.
• Experience with graphic design tools.
• Understanding of TSI, developmental education in higher education, use Datatel-Colleague student database system.
• Familiar with developing academic remediation plans for at-risk students and understanding of expectations for professional and allied health programs post-baccalaureate.
• Experience with student information system or similar information system.
• Skills in developing publication pieces to deliver key dates and relevant topics to student-athletes and athletic personnel.

Due to budgetary reasons, West Texas A&M University will not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System.

Equal Opportunity /Veterans/Disability Employer.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.