Academic Advisor: Communications, Social Sciences, Art and Humanities Care Team

Wake Technical Community College; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Wake Technical Community College in Raleigh, NC seeks an Academic Advisor to provide broad advising, coaching, and counseling to help students start and progress through programs. You will assess placement data, guide course selection, and develop academic plans, while monitoring progress and connecting students with resources.

Responsibilities include advising, communicating policies, and supporting transitions to college; evening/online advising may be required as part of a flexible schedule.

Qualifications

• Bachelor's degree or higher required.
• Experience in counseling, advising or mentoring students in an educational setting desired.

Responsibilities

• Assess student data (e.g., placement scores, transcripts) to determine course level placement.
• Inform and advise students on program/course selection and develop academic plans.
• Maintain proactive advising with select advisees and monitor progress.
• Provide information on resources (financial aid, disability support, success centers, registration).
• Deliver evening, weekend, and online advising as required.
• Participate in workshops and activities focused on transition to college and retention.

Skills

Excellent communication

MS Office

Student-focused

Multi-task

Education

Bachelor's degree or higher

Job description

Most postings are open for a limited time, depending upon the number of applications received. When the maximum number of applications has been met as stated above, the position may close without notice.

Pay Grade:Professional 4

This position is responsible for providing a broad range of academic advising, coaching, and/or counseling services to facilitate the development of students entering and progressing through academic programs.

• Assesses student data such as NCDaP, Accuplacer, SAT and ACT scores and reviews transcripts from high school, postsecondary institutions and other relative documentation as needed in order to determine course level placement
• Informs and advises students for selection of program and courses, assists in developing an academic plan, recommends coursework relevant to academic plan, discusses enrollment policies and procedures, and answers specific inquiries
• Maintains contact with select advisees using a proactive advising model
• Provides students with academic success strategies, information about specific areas of study, and general knowledge of college and program requirements to facilitate a successful transition to college, foster retention, and promote completion of college credentials
• Monitors, documents, and tracks student attendance and academic progress using student success/early warning software; provides appropriate interventions for designated student caseloads
• Participates in the development and presentation of workshops and other activities focused on transition to college, student success, and retention
• Utilizes technology to effectively monitor student progression toward credential completion and to record student interactions
• Assists in the development and maintenance of effective advising and academic planning materials for students
• Maintains contact with four-year institutions and assist in executing four-year college visitations to campus as requested
• Delivers timely and accurate information to students about resources and services available such as financial aid, disability support, academic success centers, and registration assistance
• Responds in a timely and professional manner to enrollment and program inquiries
• Contacts active and inactive students to assist them with progressing to completion and/or returning to college
• Provides evening, weekend, and online advising services as required

Knowledge, Skills & Abilities:

• Excellent communication skills, listening, writing, and speaking
• Working knowledge of MS Office products
• Student-focused, demonstrate initiative, and able to manage change
• Able to multi-task, troubleshoot problems, and create resolutions with minimal supervision

Requirements:

• Bachelor's degree or higher
• Experience in counseling, advising or mentoring students in an educational setting or an equivalent combination of education and relevant experience