Academic Advising Professional II (Multiple Positions)

Arizona International; Tucson (AZ); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reduction for employee

Job summary

The University of Arizona is seeking an Academic Advising Professional II in CALES Career & Academic Services to serve as the frontline contact for undergraduate students on the Tucson Campus. You will guide course selection, explain degree requirements, and help students align their academic plans with personal and career goals.

The role emphasizes proactive advising, collaboration with CALES departments, and using advising software to document progress.

Qualifications

• Bachelor's degree required.
• Minimum 3 years of relevant experience in student advising.
• Strong knowledge of university policies and FERPA.

Responsibilities

• Provide proactive, student-centered advising to undergraduate CALES students.
• Help students navigate policies, plan courses, and develop academic plans.
• Monitor progress toward degree and offer timely interventions.
• Collaborate with campus partners to support student success.

Skills

Excellent communication

Student advising

Team collaboration

Policy knowledge FERPA

Education

Bachelor's degree

Master's degree (preferred)

Tools

Brightspace/D2L

Job description

Academic Advising Professional II (Multiple Positions)

Posting Number: req27263

Department: CALS Career & Acad Svcs

Department Website Link: https://cales.arizona.edu/about/schools-departments

Location: Tucson Campus

Address: Tucson, AZ USA

The Academic Advisor will serve as frontline contact to students in the College of Agriculture, Life and Environmental Sciences (CALES). The advisor provides proactive, student-centered advising to undergraduate students, supporting their academic, personal, and professional development. As a key point of contact, the advisor helps students navigate university policies, select courses, connect with resources, and create academic plans aligned with their goals. This role fosters student engagement, promotes retention, and contributes to a positive university experience by building supportive relationships and connecting students with campus resources. The advisor maintains current knowledge of academic programs, college and university requirements to guide students effectively. Academic advisors guide students on their academic degree paths.

Hours are mainly Monday through Friday 8am-5pm.

Occasional weekend and evening hours may be required for student related or advising professional related events.

CALES utilizes a collaborative advising structure composed of dedicated first-year and continuing student advisors. These positions will primarily support either the CALES Norton School of Human Ecology OR School of Nutritional Sciences & Wellness. While initially assigned to specific cohorts, advisors work as part of a dynamic team and maintain the flexibility to adapt to shifting caseloads, program assignments, or student support structures as college needs evolve.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include:

• health, dental, and vision insurance plans
• life insurance and disability programs
• paid vacation, sick leave, and holidays
• U of A/ASU/NAU tuition reduction for the employee and qualified family members
• retirement plans
• access to U of A recreation and cultural activities
• and more!

The University of Arizona has been recognized for our innovative work-life programs.

Duties & Responsibilities

Academic Advising (Direct Student Contact)

• Student appointments, drop-ins.
• Student communications/emails - proactive and reactive.
• Assist students in developing academic plans aligned with their educational and career goals.
• Provide comprehensive advising that integrates academic, career, and personal development planning.
• Guide course selection and registration in accordance with degree requirements and institutional policies.
• Monitor student progress toward degree completion and provide timely interventions when necessary.
• Explain university policies, procedures, and academic requirements clearly and accurately.
• Help students understand implications of academic decisions (e.g., course withdrawals, major changes).
• Interpret degree audits and assist in resolving discrepancies.
• Build supportive, developmental relationships that encourage student success and engagement.
• Evaluate transfer credits and assist students in applying them toward degree requirements.
• Interpret and apply academic policies with greater autonomy; advise on exceptions, petitions, and appeals processes.
• Serve as a policy resource for newer advisors and departmental staff.

Student Support & Instruction

• Create and maintain student newsletters, listservs, Brightspace/D2L, group communications.
• Teach Success Courses.
• Facilitate workshops, events, information sessions.
• Maintain student records.
• Advocate for students.
• Maintain connections with college and campus partners.
• Identify academic or personal challenges and refer students to appropriate support services.
• Work with graduate coordinators and room and course scheduler.

Academic Support

• Participate in curriculum committees or provide input on academic program development from a student success perspective.
• Collaborate closely with academic departments and faculty to support program-specific advising and curricular updates.
• Serve as a liaison to departments, student affairs, or career services to align advising with university-wide goals.
• Attend department meetings.
• Attend department working groups relevant to students.
• Sign and submit degree audits for majors, minors, certificates.
• Represent unit at student events.
• Maintain accurate and confidential advising records in compliance with FERPA and university guidelines.
• Document advising interactions and track student progress using advising software or platforms.

Service and Professional Development

• Attend CALES advisor meetings, UPAC meetings, Advising Resource Center Master Classes, and other student related activities.
• Maintain knowledge of student and advising trends.
• Maintain knowledge of academic programs, university policy and procedures, technology updates relevant to student support and engagement.
• Collaborate with faculty, staff, and campus partners to support student success initiatives.
• Participate in training, workshops, and professional development to stay informed on best practices and institutional changes.
• Contribute to advising programs, orientation, or retention-focused events.
• Contribute to developing and standardizing advising best practices across the unit or college.

Other duties

• Support recruitment events.
• Duties may be assigned contingent on needs from the CALES majors, minors, certificates and campus(es).

Knowledge, Skills, and Abilities

• Strong written and verbal communication.
• Pro-active, problem-solving attitude.
• Ability to work effectively in a fast-paced team environment.
• Managing competing priorities with attention to detail.
• Ability to handle confidential and sensitive information.
• Knowledge of advising practices and principles.
• Adaptability and flexibility in responding to evolving college priorities, student needs and organizational changes.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• Bachelor's degree is required.
• Minimum of 3 years of relevant work experience, or equivalent combination of education and work experience.

Preferred Qualifications

• Master's degree related to higher education or comparable fields.

FLSA: Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Student Services

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $53,039 - $66,299

Compensation Type: salary at 1.0 full-time equivalency (FTE)

Grade: 7

Compensation Guidance: The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity. The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level: PC2

Job Family: Academic Advising

Job Function: Student Services

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Contact Information for Candidates
Nancy Rodriguez-Lorta
[e-mail]

Notice of Availability of the Annual Security and Fire Safety Report: In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at [e-mail].