Academic Account Manager (Remote)(NJ/NY)

Thomson; New York (NY); Remote; USD 72,000 - 134,000; Full time

Job summary

An established industry player is seeking an Academic Account Manager to enhance market presence and product adoption among law schools. This role demands exceptional interpersonal skills and a deep understanding of legal education needs. You will be pivotal in driving revenue retention and fostering long-term relationships with customers. The position offers the flexibility of remote work, enabling you to balance personal and professional commitments effectively. Join a dynamic team committed to delivering innovative solutions that empower legal professionals and contribute to societal justice.

Benefits

Flexible Work Arrangements

Career Development Programs

Comprehensive Benefits Package

Mental Health Days Off

Tuition Reimbursement

Employee Assistance Program

401k Plan with Company Match

Paid Volunteer Days Off

Qualifications

• JD required with prior legal experience preferred.
• Strong communication and customer service orientation.
• Ability to manage and lead a team effectively.

Responsibilities

• Maximize market share and product revenue for assigned law schools.
• Develop strategic territory plans for effective account management.
• Provide high-impact training to exceed customer needs.

Skills

Account Management

Customer Relationship Management

Presentation Skills

Time Management

Sales Prospecting

Team Leadership

Problem Solving

Education

Juris Doctor (JD)

Tools

MS Office

Social Media

Job description

The Academic Account Manager is responsible for maximizing market share, product revenue, preference and usage in a designated territory by effectively managing a high performing set of assigned law schools. Academic Account Managers are consistently adapting to industry trends to employ in-person and digital engagement methods to effectively communicate the value of Thomson Reuters' platforms to law school customers.

Location: This is a remote/work from home opportunity. The ideal candidate can be located in Newark, New Jersey; New York, New York; and surrounding areas.

About the Role:

In this opportunity as an Academic Account Manager you will:

• Act as high performing account manager to secure long-term, Westlaw, CoCounsel, and Thomson Reuters preferred, loyal customers within a designated territory of assigned law schools
• Own revenue retention responsibility for law school customers in assigned territory. Prospect for new sales opportunities within existing customer base.
• Demonstrate exceptional presentation skills to maximize front-end client relationships
• Demonstrate a high level of professional qualities and an engaging disposition that commands attention and respect of customers in law schools and across all segments
• Exhibit a deep knowledge of Thomson Reuters products such as Westlaw, CoCounsel, Practical Law, and other AI-powered solutions, as well as the legal profession and the academic and law school industry
• Develop strategic territory plans to manage a cost efficient, high performing business, through maximization of both in-person and online training as well as implementation of customer promotions
• Direct responsibilities for Student Brand Ambassador management, including hiring and HR issues, motivational factors, continued training and consistent reporting of activities and results
• Represent Thomson Reuters at various trade shows and conferences, both regional and national in scope.
• Provide consistent and accurate reporting
• Demonstrates to work independently and collaboratively

Key Skills, Knowledge and Abilities:

• Effectively meets customer needs and builds lasting customer relationships; takes responsibility for customer satisfaction and product preference.
• Demonstrates professional qualities and demeanor that commands attention and respect from law school faculty and students
• Proven revenue retention success against target along with excellent account management and territory management skills
• Possesses strong ability to provide customers with high-impact training to exceed their needs
• Strong time management, prioritization and organizational skills. Ability to exercise independent judgment and discretion
• Ability to identify problem areas, trends, and opportunities and recommend action to management
• Competence to effectively lead and manage a team of Student Brand Ambassadors
• Leadership qualities including self-motivation, resilience, positive attitude, and a team player
• Ability to adapt and work in a fast paced environment that changes often
• Ability to master and communicate benefits of Thomson Reuters products and services to maximize value to customers
• Exhibits a strong knowledge of, or willingness to master, law school products such as Westlaw Precision, CoCounsel, print and media programs, workflow solutions, the law school market and the legal profession

About You:

You're a fit for the role if you have:

• JD required
• Prior legal experience preferred
• Strong communication and presentation skills.
• Customer service orientation and experience
• Proficient in MS Office and Social Media
• Ability to travel to training sessions, meetings and to law school locations as needed – 50% travel may be required

#LI-TK1

What’s in it For You?

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.
For any eligible US locations, unless otherwise noted, the base compensation range for this role is $72,100 - $133,900.
This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.
This job posting will close 05/31/2025.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on thomsonreuters.com.