ACA Marketplace Enrollment Specialist

Imperial Health Plan of California, Inc.; United States; On-site; USD 35,000 - 50,000; Full time

Job summary

Imperial Health Plan of California, Inc. is seeking an Enrollment Representative - Marketplace. This role is responsible for managing enrollment processes, including reviewing applications, verifying eligibility, and addressing member inquiries.

The ideal candidate has solid customer service experience, strong attention to detail, and the ability to work in a fast-paced environment. Proficiency in Microsoft Office and knowledge of healthcare terminology is preferred.

Qualifications

• 1+ year of customer service, data entry, healthcare, or insurance experience preferred.
• Basic knowledge of healthcare terminology or Marketplace/ACA processes is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Review and process enrollment applications for Marketplace members.
• Enter and maintain member information in enrollment systems accurately.
• Assist members, agents, and internal departments with enrollment-related questions.

Skills

Customer service experience

Attention to detail

Organizational skills

Effective verbal communication

Data entry skills

Education

High school graduate or equivalent

Tools

Microsoft Office Suite

Job description

Imperial Health Plan of California, Inc. is seeking an Enrollment Representative - Marketplace. This role is responsible for managing enrollment processes, including reviewing applications, verifying eligibility, and addressing member inquiries.

The ideal candidate has solid customer service experience, strong attention to detail, and the ability to work in a fast-paced environment. Proficiency in Microsoft Office and knowledge of healthcare terminology is preferred.