Abstraction Operations Coordinator

Socket.dev; New York (NY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible hours

Comprehensive compensation package

401(k) plan

Parental benefits

Job summary

Flatiron Health is seeking an Abstraction Operations Coordinator to support a growing remote team of abstractors, converting unstructured clinical data into structured data. You will monitor progress, analyze performance metrics, and help scale operations across clinics and hospitals.

You will work cross-functionally to identify efficiency improvements, develop new processes, and ensure reliable, timely data extraction while thriving in a fast-paced, healthcare technology environment.

Qualifications

• Experience in an operations or tactical role.
• Ability to analyze data using Excel and Google Sheets.
• Ability to learn new software systems quickly.
• Strong project management, organizational, and communication skills.
• Demonstrated data-driven decision making and problem-solving mindset.
• Impeccable attention to detail and reliability.
• Ability to collaborate with diverse clinical, business, and technical teams.

Responsibilities

• Oversee abstraction progress for monthly deliverables and track KPIs to inform data-driven decisions.
• Identify trends and analyze data to highlight operational issues and suggest workflow improvements.
• Collaborate with AbsOps to develop new or improved processes and workflows.
• Partner across functions to drive efficiency and reliability in Flatiron's abstraction operations.

Skills

Operations experience

Excel

Google Sheets

Project management

Organizational skills

Communication skills

Problem solving

Attention to detail

Stakeholder management

Tools

Learn new software

Job description

Reimagine the infrastructure of cancer care within a community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem.

We’re looking for an Abstraction Operations Coordinator to help us accomplish our mission to improve and extend lives by learning from the experience of every person with cancer. Are you ready to be the next changemaker in cancer care?

What You’ll Do

Much of the available, real-world clinical data is unstructured and stored across thousands of disconnected community clinics, medical centers, and hospitals. In this role, you will work with the Abstraction Operations team to support the operations, performance and capacity of our growing remote workforce of abstractors - primarily nurses, tumor registrars, and clinical research professionals - who help us convert unstructured data to structured data by extracting key data points from clinical documents.

As a Coordinator on the Abstraction Operations team, you will work cross-functionally in a fast-paced environment, facing a variety of unique and challenging problems on a daily basis. Reporting to the Manager of Unstructured Data Processing Operations, you will:

• Oversee ongoing abstraction progress for specific deliverables each month, tracking key performance indicators in the abstraction process, and providing insight to help make data-driven decisions
• Assist in identifying trends and analyzing data to proactively highlight potential operational issues and recommend workflow solutions to improve abstraction reliability and efficiency
• Collaborate with the AbsOps team to identify new or improved processes and workflows to streamline and scale operations
• Work cross-functionally to execute on projects that improve the efficiency and reliability of Flatiron’s abstraction operations

Who You Are

You're a kind, passionate and collaborative problem-solver who values the opportunity to think beyond the way things are. In addition, you have a strong operational mindset and experience working cross-functionally to support and improve on processes. You are motivated by working with diverse collaborators to solve complex problems that matter. You're excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day.

• You have experience working in an operations or tactical role
• You are comfortable analyzing data using Excel/ Google sheets
• You are able to easily learn new software systems and tools
• You have excellent project management, organizational, and communication skills
• You have a problem-solving mindset and demonstrated ability to make data driven decisions
• You exhibit impeccable attention to detail
• You have the ability to develop relationships and work effectively with a diverse variety of clinical, business, and technical collaborators across Flatiron
• You have excellent written and verbal communication skills with demonstrated experience working with cross-functional teams
• You are comfortable operating in a fast-paced, growing technology environment
• You are passionate about healthcare and the fight against cancer

Where you’ll work

In this hybrid role, you’ll have a defined work location that includes work from home and assigned office days set by you and your team with the option of being Flex or Office. For more information on our approach to hybrid work as well as our work type options, please visit the how we work website.

Life at Flatiron

At Flatiron Health, we offer a full range of benefits to support you and your loved ones so you can focus your working hours on improving cancer care and accelerating cancer research, and your non-working hours on everything else life has to offer:

• Work/life autonomy via flexible work hours and flexible paid time off
• Comprehensive compensation package
• 401(k) contribution to help you reach your retirement planning goals
• Financial health resources including 1:1 financial advice
• Mental well-being tools and services
• Parental benefits and policies including family-building care and generous leave
• Path to parenthood programs supporting fertility, adoption and surrogacy
• Travel support for safe healthcare services

In addition to our robust benefit offerings, visit our Life at Flatiron page to learn how we support continuous learning and celebrate inclusion and belonging in the workplace.