Absence Management Consultant

The Standard; Minnesota; Remote; USD 85,000 - 126,000; Full time

Job summary

An established industry player is seeking an Absence Management Consultant to join their remote team. This role involves acting as a primary benefits representative, providing expert guidance on absence management programs, and supporting sales teams to secure and retain clients. The ideal candidate will have a strong background in disability claim administration and a passion for enhancing customer experiences. With a focus on collaboration and high performance, this position offers the opportunity to make a significant impact while working in a caring culture that values community engagement.

Benefits

Comprehensive medical benefits

Dental and vision insurance

Retirement benefits

Paid time off (PTO)

Paid holidays

Wellness days

Incentive plan participation

Qualifications

• 1+ years of experience as an absence management consultant.
• 5-7 years in disability claim administration and account management.

Responsibilities

• Provide guidance on absence management programs to clients.
• Lead absence implementations and develop customer relationships.
• Analyze claim trends to improve services and customer satisfaction.

Skills

Absence Management Consulting

Disability Claim Administration

Account Management

Client Consultation

Sales Training

Data Analysis

Education

Bachelor's Degree or Equivalent Experience

Job description

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At The Standard, you’ll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.

Ready to reach your highest potential? Let’s work together.

• Please note that this is for a fully remote position that is posted in multiple locations.
  
  

Job Summary:

We are currently hiring an absence benefits expert to act as a primary benefits representative, specializing in absence management, for company staff, field personnel, and complex group clients.

• Provide guidance and consultation to clients regarding their absence management program.
• Provide support and training to sales teams in order to secure new clients and retain current business. This includes participating in sales presentations, finalist meetings, site visits, and training programs.
• Participate as an absence subject matter expert in finalist meetings and site visits to secure new business as well as assist in training the sales organization on absence management process and service offerings.
• Represent the department’s interests in negotiating and making service promises.
• Lead Absence implementations, developing effective business relationships with customers at all levels of their organization.
• Work with internal absence support team to develop new processes that support absence management growth and client needs.
• Provide input to internal management and technology teams regarding needed system enhancements to support new clients or service offerings.
• Analyze claim trends, developing and executing strategies designed to improve claim services and results customer satisfaction.
• Participate in the development of marketing and sales materials for group products as requested.
  
  

Skills And Background You’ll Need

• At least 1 year of experience providing high-level guidance and as an absence management consultant for absence claims programs.
• Five (5) to seven (7) years of demonstrated progressive experience with disability claim administration, account management, reporting, and interaction with underwriting, sales, and other division personnel to renew/retain accounts, or the equivalent combination of education and/or relevant experience.
• Five (5) years of direct experience in the Absence Management industry working with employers, insurers, or brokers/consultants.
• Ability to travel
  
  

Key Behaviors of a Successful Candidate

• Strong professional curiosity and a drive to understand the “why” behind things.
• An ability to explain complex concepts and processes using different messaging and communication strategies for a wide variety of audience types.
• Willingness to take extra steps to anticipate customer’s needs and ability to immediately take action to maintain strong programs and working relationships.
  
  

Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.
  
  

Salary Range:

$85,750.00 - $125,750.00

Positions will be posted for at least 5 days from original posting date.

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

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