ABE/ESL Testing & Advising Specialist

Baltimore City Community College; Baltimore (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Baltimore City Community College is seeking a Full-Time Tester/Advisor to assist prospective and current ABE/GED and Community ESL students with testing and preregistration. Under the supervision of the Director of Adult Basic Education and Literacy Services, the Tester/Advisor proctors exams, desig ns testing procedures, and supports student enrollment and advising.

Responsibilities include signing in examinees, distributing materials, monitoring exams, entering results, and counseling on test

Qualifications

• Associate’s Degree in Education or related field is required.
• Bachelor’s Degree in Education or related field is preferred.
• Two years of professional work experience in a customer service setting.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficient with MS Office (Excel, PowerPoint, Word).
• Knowledge of TABE and CASAS assessment tools.
• Experience working in higher education settings is a plus.

Responsibilities

• Sign in examinees and proctor exams (TABE/CASA).
• Run test instructions and ensure exam integrity.
• Assist with telephone inquiries regarding ABE programs and enrollment.
• Submit student registration forms to registration staff.
• Monitor testing center and secure testing environment.
• Check IDs and test registration paperwork.
• Set up test packages on computer or paper forms as needed.
• Enter and retrieve student data in college systems.
• Record exam results in the database and student files.

Skills

Strong organizational skills

Excellent verbal and written communica

Customer service experience

Education

Associate’s Degree in Education or related field

Bachelor’s Degree in Education or related field

Tools

MS Office

Job description

Baltimore City Community College is seeking a Full-Time Tester/Advisor to assist prospective and current ABE/GED and Community ESL students with testing and preregistration. Under the supervision of the Director of Adult Basic Education and Literacy Services, the Tester/Advisor proctors exams, desig ns testing procedures, and supports student enrollment and advising.

Responsibilities include signing in examinees, distributing materials, monitoring exams, entering results, and counseling on test