ABA Center Operations Lead — Scheduling & Intake

Advanced Behavioral Therapy; Powell (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Generous Paid Time Off

Paid Legal Holidays

Health Insurance, dental insurance and

vision insurance

401 K Plan

Paid training and support!

Job summary

Advanced Behavioral Therapy in Columbus, Ohio, is seeking a Center Operations Coordinator to be the operational backbone of our center. You will manage master scheduling, client intake, front-desk operations, policy adherence, and reporting to keep daily operations running smoothly.

Ideal candidates have two years in scheduling/administration, strong EHR/digital scheduling experience, and proficiency with Microsoft Office or Google Workspace. Healthcare familiarity and HIPAA training are a plus.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of scheduling/administrative/reception experience, preferably in healthcare or education.
• Experience with Electronic Health Records (EHR) and digital scheduling platforms.
• High proficiency in Microsoft Office or Google Workspace.
• Formal HIPAA training and experience in high-volume customer service.

Responsibilities

• Master Scheduling & Capacity Management.
• Client Intake & Onboarding.
• Front Desk Operations & Hospitality.
• Policy Adherence & Staff Support.
• Admin, Facilities & Reporting Support.

Skills

Scheduling expertise

Administrative support

Communication skills

Customer service

Bilingual (preferred)

Education

High School Diploma or GED

Associate's or Bachelor's in Healthcare Admin/Business

Tools

EHR systems

Scheduling platforms

Microsoft Office

Google Workspace

HIPAA training

Job description

Advanced Behavioral Therapy in Columbus, Ohio, is seeking a Center Operations Coordinator to be the operational backbone of our center. You will manage master scheduling, client intake, front-desk operations, policy adherence, and reporting to keep daily operations running smoothly.

Ideal candidates have two years in scheduling/administration, strong EHR/digital scheduling experience, and proficiency with Microsoft Office or Google Workspace. Healthcare familiarity and HIPAA training are a plus.