AAA Roadside Assistance Drivers

LE001 AAA Club Alliance Inc.; Woodlawn (MD); A distancia; USD 30.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan with company match

Health, Dental, Vision, & Prescription

Paid Training

Overtime opportunities

Monthly bonuses

PTO

Paid holidays

Free AAA Membership

Life Insurance

Tuition reimbursement

Paid uniforms and tools

Parental leave

Volunteer days

Descripción de la vacante

AAA Club Alliance is hiring for a Fleet Services role in the Woodlawn area. You will assist members with lock-out, fuel delivery, battery jumps, and tire changes, and provide tow and recovery services using established safety guidelines.

Role requires a valid driver's license, ability to pass DOT-related screenings, and comfort working outdoors in varying weather. Includes paid training, overtime opportunities, and a strong benefits package.

Formación

• Must be at least 21 years old.
• Completion of a high school diploma or equivalent.
• Possess and maintain a valid driver's license for the state of residence.
• Ability to pass required screening tests and physicals.
• Experience in automotive/mechanical environment or customer service preferred.

Responsabilidades

• Provide lock-out, fuel delivery, battery jump starts, and tire change services.
• Provide tow and recovery services using established guidelines.
• Sell and install car batteries where applicable.
• Communicate with members to keep them informed and safe.
• Enter call information and process payments using in-truck tech.

Conocimientos

Customer service

Automotive knowledge

Sales experience

Communication skills

Driver's license

Educación

High school diploma or equivalent

Herramientas

GPS navigation

Hand tools

Tow equipment

Descripción del empleo

Our Woodlawn Fleet is looking for dependable and empathetic individuals who truly love to help others whether it’s changing a flat tire, jump‑starting a car battery, or towing a vehicle, and don’t mind working outside in various weather conditions.

AAA offers a competitive compensation package, a generous PTO plan, an excellent 401(k) plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available!

NO CDL required

Paid Training!

Hiring Immediately

Compensation & Benefits

• A competitive hourly rate of $22.05 to $24.70 based upon experience and position 10% shift differential for working 2nd shift (adds $2.00+ an hour to the hourly rate!)
• Overtime opportunity during peak season
• Monthly bonuses (potential to earn up to an additional $300 month!)
• Generous Paid Time Off (PTO)
• Paid Holidays
• 401(k) plan with company match
• Health, Dental, Vision, & Prescription Coverage
• FREE Life Insurance
• FREE AAA Membership
• Tuition reimbursement up to $5250/year
• PAID training
• PAID uniforms and tools provided
• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE!

Job Requirements

• Must be at least 21 years old.
• Completion of a high school diploma or equivalent.
• Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
• Ability to pass a physical examination as required by the Department of Transportation and/or Company policy.
• 3 years of experience in an automotive/mechanical environment, or technical school, or a minimum of 3 years of experience in a sales and/or customer service role is preferred.
• Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
• Satisfactory pre-and post-employment screening results, including criminal, drug, and motor vehicle screening.
• Operate passenger vehicles and light‑medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
• Communicate effectively in writing, verbally, via email, and using assigned technology such as GPS (Global Positioning Systems).
• Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required. (May need to adjust your schedule to attend training).

Responsibilities

• Provide lock‑out, fuel delivery, battery jump starts, and tire change services using established guidelines and quality control procedures.
• Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Operator position).
• Sell and install car batteries (Mobile Battery position only).
• Communicate with members effectively to keep them informed and to ensure their safety.
• Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
• Enter call information accurately into in‑truck technology, process payments, handle cash, and complete reports as required.
• Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met.
• Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
• Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.
• Other duties as assigned.

Location & Schedule

Job Category: Fleet. Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates.

Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

Company Culture

We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.

We’re dedicated to keeping our Associates fulfilled and helping them feel secure.

With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while growing their own career.

So that leaves one question, are you ready to make a difference?

We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests.

We offer a wide array of benefits that give our Associates peace of mind– even after retirement.

Equal Opportunity

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to [e-mail].