AAA Customer Service Representative

The Auto Club Group; Omaha (NE); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive benefits with AAA upon conversion

Flexible scheduling options

Initial benefits through staffing agency

Job summary

A national automobile club is seeking part-time Customer Service Representatives for its Omaha center. The role includes providing exceptional service in emergency roadside situations while managing multiple customer inquiries. Candidates must demonstrate strong communication skills, the ability to multi-task, and willingness to work weekends. This temp to hire position offers flexible hours, starting with a full-time training period. Selected individuals may transition to regular employment with comprehensive benefits.

Qualifications

• Ability to provide high customer service in a call center environment.
• Ability to multi-task using various computer applications.
• Ability to identify locations and read maps proficiently.
• Willingness to work weekends and holidays.

Responsibilities

• Provide exceptional customer service in emergency roadside situations.
• Utilize computer software for effective communication with customers.
• Manage multiple tasks efficiently in a fast-paced environment.

Skills

High level of customer service

Multi-tasking

Geographical awareness

Reading maps proficiency

Job description

AAA, the nation’s largest automobile club, is hiring in Nashville and offering positions in customer service. We’re looking for qualified individuals to fill these temp to hire positions. Those hired will initially be employed through Randstad Staffing. Individuals will then have the opportunity to convert to regular AAA employment, as positions become available throughout the year.

Job Description

Looking for a career opportunity with an industry leader in the customer service field?

The Omaha CustomerInteraction Center is currently hiringCustomer Service Representatives for our Emergency Roadside Services organization. We are looking for qualified individuals to fillpart-timeschedules of 25-30 hours per week. Employees will have the ability to flex up to 40 hours per week based on business needs.

Our next Training class begins on August 4, 2014. The training schedule is Full-Time, Monday through Friday from noon - 8:30pm for 5 weeks. After training, afternoon and evening schedules are available. Each schedule does include working Saturday and Sunday every weekend.

Minimum Qualifications Include:

• Ability to provide a high level of customer service in a professional call center environment.
• Ability to multi-task, using a variety of computer software applications.
• Ability to identify geographical locations and proficiency in reading maps.
• Willingness to work weekends and some holidays.

These positions are being offered on a temp to-hire basis. Those hired will initially be employed throughRandstad Staffing. Individuals will then have the opportunity to apply for regular AAA employment, as positions become available throughout the year. Initially, employees are eligible for Benefits through Randstad, and if converted to AAA, employees will enjoy a full range of competitive AAA benefits including medical, dental and retirement plans.

Only qualified individuals will be notified. Candidates that are hired will be subject to a drug and background screen.

**Please include your email address when applying.

Qualifications

• Ability to provide a high level of customer service in a professional call center environment.
• Ability to multi-task, using a variety of computer software applications.
• Ability to identify geographical locations and proficiency in reading maps.
• Willingness to work weekends and some holidays.