A/V Technician I: Classroom Tech Support

100 The University of Akron; Akron (OH); On-site; USD 21,000 - 29,000; Full time

Job summary

The University of Akron in Akron, Ohio, is seeking an on-site AV/Instructional Technology Support Technician to assist faculty, staff, and students with classroom audiovisual systems and related instructional tools. The role requires basic training and at least six months in a computer-related field.

You will triage issues, manage inventory, create and maintain operation documentation, provide dedicated in-person support for events, and assist with reservations for video conference capable

Qualifications

• Requires some college courses or high school diploma and training in related field.
• Minimum of 6 months of experience in a computer-related field including hardware, software and networking.
• Good problem-solving skills and good communication both written and oral required.

Responsibilities

• Triage classroom issues and requests for support (45%).
• Manage audiovisual inventory (20%).
• Create and maintain classroom operation documentation (20%).
• Provide in-person classroom support for events and room rentals (10%).
• Assist with scheduling and reservations for video conference capable classrooms (5%).

Skills

Problem-solving

Written & verbal communication

A/V technology knowledge

Education

Some college courses or high school diploma

Job description

The University of Akron in Akron, Ohio, is seeking an on-site AV/Instructional Technology Support Technician to assist faculty, staff, and students with classroom audiovisual systems and related instructional tools. The role requires basic training and at least six months in a computer-related field.

You will triage issues, manage inventory, create and maintain operation documentation, provide dedicated in-person support for events, and assist with reservations for video conference capable