A/V System Specialist

Insight Global (United States); San Diego (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Insight Global is seeking an experienced AV Specialist to support design, operation, maintenance, and lifecycle management of campus AV systems for programs and events. You will serve as the subject matter expert for AV systems, conferencing environments, and related integrations.

Responsibilities include pre-event planning, real-time troubleshooting during events, and post-event follow-up, as well as developing documentation and ensuring readiness of campus AV infrastructure.

Qualifications

• Associate degree or the equivalent combination of education, training and experience.
• Minimum 5 years' experience with professional audio/visual equipment and integrated AV systems for large events.
• Expert knowledge of Zoom, Zoom Rooms, Zoom integrations, and Crestron systems.
• Ability to diagnose and resolve complex AV issues under time-sensitive conditions, including live events.

Responsibilities

• Designs, plans, implements, configures, and supports AV systems across campus facilities.
• Operates professional AV equipment for programs, conferences, and events.
• Acts as primary technical resource for high-profile campus events, including pre-event planning and post-event follow-up.
• Troubleshoots audio systems, DSPs, amplifiers, and cabling; supports conferencing environments and displays.
• Develops and maintains AV system documentation, room diagrams, and equipment inventories.

Skills

AV systems

Event support

Troubleshooting

Zoom/Zoom Rooms

Crestron systems

Education

Associate degree

Tools

Zoom

Zoom Rooms

Crestron

Job description

Job Description

Performs a wide variety of complex and specialized activities supporting the design, operation, maintenance, transportation, scheduling, and lifecycle management of audio/visual systems and equipment for programs, conferences, meetings, and special events across campus. Functions as the subject matter expert for audio/visual systems, integrated conferencing environments, and AV design needs across campus. Serves as a primary technical resource for high-profile and critical events, providing planning, testing, event-day operation, troubleshooting, and post-event support.

Skills and Requirements

• Designs, plans, implements, configures, and supports audio/visual systems for use across campus facilities
• Operates professional audio, video, presentation, and conferencing equipment for research programs, conferences, meetings, and special events
• Serves as the primary technical resource for high-profile and critical campus events, including pre-event planning, system testing, event-day operation, real-time troubleshooting, and post-event follow-up
• Troubleshoots professional audio systems and signal flow, including microphones, mixers, digital signal processors (DSPs), amplifiers, speakers, audio interfaces, cabling, and related AV infrastructure
• Troubleshoots integrated AV and conferencing environments, including displays, cameras, microphones, speakers, control systems, switching, signal distribution, Zoom Rooms, Zoom integrations, and Crestron systems
• Provides subject matter expertise and technical guidance to equipment users and IT staff concerning AV system operation, equipment selection, presentation techniques, and troubleshooting
• Develops and performs preventive maintenance, testing, and readiness checks for campus AV systems and coordinates repair activities as needed
• Develops and maintains AV system documentation, room diagrams, equipment inventories, configuration standards, troubleshooting procedures, known-issue documentation, and lifecycle requirements
• Associate degree or the equivalent combination of education, training and experience
• Minimum 5 years' experience working with a broad range of professional audio/visual equipment and integrated AV systems, including support of large or high-profile events
• Demonstrated technical expertise with Zoom, Zoom Rooms, Zoom integrations, and Crestron systems
• Demonstrated expertise troubleshooting professional audio systems, including microphones, mixers, DSPs, amplifiers, speakers, audio interfaces, signal flow, cabling, and related AV infrastructure
• Demonstrated experience troubleshooting integrated AV environments, including displays, cameras, control systems, switching, signal distribution, and conferencing technologies
• Expert knowledge of AV equipment setup, operation, maintenance, testing, and troubleshooting techniques
• Ability to independently diagnose and resolve complex AV issues under time-sensitive conditions, including during live and critical events

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].