A/V Onsite Maintenance Technician II
AVI-SPL
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
AVI-SPL is seeking an Onsite Maintenance Technician to support customer sites in California, delivering world-class AV service. You will set up conference spaces, perform preventive maintenance, and train clients on AV technology while traveling to El Segundo weekly and Goleta quarterly.
You will handle equipment cleaning, documentation, and on-site troubleshooting for LAN/WAN/VLAN networks with teams like Logitech, Extron, Crestron, and Q-SYS.
Qualifications
- Must be able to communicate effectively with customers and colleagues.
- Proficient with hand and power tools in a safe manner.
- Able to work independently and meet deadlines.
- Advanced computer knowledge (Windows/Mac).
- Knowledge of signal flow for audio, video, and control systems.
- Valid Driver’s License with acceptable MVR.
- Minimum high school diploma or equivalent.
- Flexible to work after hours and weekends.
- Able to climb ladders and move equipment.
- Experience delivering high-level AV support (White Glove).
- Strong troubleshooting across AV and networking systems.
- Customer service oriented with corporate clients.
- Experience with Logitech systems setup/troubleshooting.
- Experience with Extron NAV, Crestron systems.
- Networking setup/troubleshooting (LAN/WAN/VLAN).
- Experience with Q-SYS, Logitech, Biamp, Extron NAV.
- UC platforms - Teams, Zoom, Webex.
- Tricaster switcher, PTZ cameras, DMX lighting.
- Video wall deployments (Planar/Christie/Barco/Samsung/Daktronics).
- Preventive maintenance routines.
Responsibilities
- Setup and breakdown of conference spaces for events.
- Perform preventive maintenance to ensure technology works and components function.
- Clean AV equipment including lenses, monitors, fans.
- Document job site activity and train clients on AV tech as needed.
- Provide timely support for meetings/installation tasks; assist with video/audio recording as applicable.
- Collaborate with internal/external teams professionally.
- Adhere to local safety standards on site duties.
- Setup, operate and troubleshoot audio/video systems.
- Travel to customer sites as required.
Skills
Education
Tools
Job description
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
- Setup and breakdown of conference spaces to meet the customers event needs
- Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components
- Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans.
- Responsible for job site documentation and providing client training on the AV Technology as needed
- Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable
- Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
- Understand and adhere to local safety standards for all site duties
- Setup, operate and troubleshoot various audio/video systems
- Travel to various job sites as required
- AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
- This position will generally work on customer sites and may deal with a construction site type of work environment.
- This is a multi site position which will require travel to El Segundo, Ca (weekly) and Goleta,Ca (quarterly).
- Effectively communicate with employees, customers, and colleagues.
- Ability to use hand and power tools in a safe and efficient manner.
- Ability to work and think independently and ensuring to meet deadlines.
- Advanced computer knowledge (WIN/Mac).
- Knowledge of signal flow for audio, video, and control.
- Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standard.
- Minimum of a High School Diploma or equivalent.
- Must be flexible to work after hours and weekends when required.
- Ability to regularly climb and work from ladders, lifting equipment, tools, and materials.
- White Glove Service: Demonstrated ability to provide high-level support to director-level executives and above in a corporate setting, ensuring smooth and professional AV experiences.
- Problem-Solving: Strong troubleshooting skills across various AV and networking systems, ensuring quick resolution of technical issues.
- Customer Service: Committed to delivering exceptional customer service, with a focus on meeting the needs of corporate clients and stakeholders.
- Logitech: Proficient in setting up, configuring, and troubleshooting Logitech systems, ensuring reliable connectivity and performance.
- Extron Systems : Extensive experience with deployments, integration, and troubleshooting of Extron NAV and associated S/W.
- Crestron Systems: Proficient in setting up, configuring, and troubleshooting Crestron systems, ensuring reliable connectivity
- Networking: Skilled in setting up, configuring, and troubleshooting networked devices, with experience in LAN/WAN and VLans.
- Q-SYS, Logitech, Biamp, Extron NAV experience
- UC Platforms - Teams, Zoom, Webex
- Tricaster switcher, 3-4 PTZ Cameras, Audio console, and DMX Lighting
- Video wall experience (Planar, Christie, Barco, Samsung, Daktronics)
- Preventive Maintenance
- Formal education in Electronics or related field preferred
- AMX Intro to Networking for AV Professionals
- Extron AV Associate Certification
- AVIXA Quick Start to the Audio-Visual Industry
- AVIXA CTS General Certification
- Dante 1-3
- Q-SYS 1+
- Medical benefits, including vision and dental
- Paid holidays, sick days, and personal days
- Enjoyable and dynamic company culture
- Training and professional development opportunities
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
Hourly
$31.25/hr
$40.38/hr
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
