A.M. Breakfast Concierge - Guest-First Hospitality

Holiday Inn Express; Anchorage (AK); On-site; USD 19,000 - 28,000; Full time

Job summary

Holiday Inn Express is looking for a Morning Breakfast Attendant to help create delightful mornings for our guests. You’ll keep the breakfast buffet stocked and inviting, walk the dining area to ensure it’s tidy, and greet guests with a friendly smile while refilling beverages as needed.

If you enjoy food service and interacting with people, this role is a great fit. You’ll join a brand-new dual-brand hotel and contribute to a warm, efficient dining service that starts each guest day on a

Qualifications

• High school diploma or GED required.
• Excellent time management and organizational skills.
• Guest-first focus with strong customer service experience.
• Food service experience is highly desired.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet guests warmly and ensure they feel welcomed and valued from the moment they arrive.
• Set up the breakfast buffet with a variety of fresh, delicious options, ensuring everything is well-stocked and visually appealing.
• Monitor the dining area to promptly refill coffee, beverages, and food items, maintaining a seamless guest experience.
• Engage with guests, offering assistance and answering any questions to enhance their dining experience.
• Maintain cleanliness and organization in the dining area, swiftly clearing used plates and utensils to ensure a tidy environment.
• Collaborate with the kitchen team to ensure timely replenishment of food items, fostering a smooth operation.
• Adhere to health and safety standards, ensuring all food items are handled and presented hygienically and safely.
• Set up the breakfast buffet table and ensure fresh items are stocked and available throughout service
• Use appropriate procedures for removing used plates, glasses, and silverware in an efficient manner throughout breakfast service
• Serve guests with food and drink orders while they are in the dining area and replenish as necessary
• Follow health and safety protocols to clean and sanitize service lines, beverage dispensers, and other equipment
• Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner
• Maintain the breakfast area by cleaning tables, chairs, and buffet counter, and empty trash as needed

Skills

Time management

Organizational skills

Customer service

Communication skills

Food service experience

Education

High school diploma or GED

Job description

Holiday Inn Express is looking for a Morning Breakfast Attendant to help create delightful mornings for our guests. You’ll keep the breakfast buffet stocked and inviting, walk the dining area to ensure it’s tidy, and greet guests with a friendly smile while refilling beverages as needed.

If you enjoy food service and interacting with people, this role is a great fit. You’ll join a brand-new dual-brand hotel and contribute to a warm, efficient dining service that starts each guest day on a